Inbound Call Administrator

Posted 8 October by Demon Recruitment Group
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Demon Recruitment Groupis currently recruiting for a Long term Temp - Perm Inbound Call Administrator

Working hours are Monday - Friday 9.00 - 5.30pm

This role will be long term temp initially

**Interviews ASAP**

Duties will include:

-Handling customer service calls
-Logging information and sending correspondence
-Investigating issues and resolving OR escalating when required
-Contacting Line Managers for further action
-Following up service reviews to ensure complete customer satisfaction
-Reporting any issues
-General administration support

Experience/Skills required:
-Previous customer interaction -
-Excellent communication skills
-Confident telephone manner
-Ability to give constructive feedback
-Good IT skills

This role does require a 5 yr checkable history - with no unexplained Gaps. Acceptable gaps include; Job Seekers, Education and other - if can be traced with paperwork for other reason.

You will also need to be DBS checked

Demon Recruitment Group confirms its commitment to equality of opportunity in all areas of its work. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

Required skills

  • Administrative
  • Call Centre
  • Customer Service

Reference: 44314596

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