In Room Dining Supervisor

Posted 6 days ago by Prism 7 Recruitment Limited

In Room Dining Supervisor

Ascot

£21,464 PA (Basic £16,464 + Guaranteed Service Charge)

Prism 7 Recruitment are working on behalf of our client based in Ascot for a In Room Dining Supervisor.

As the In Room Dining Supervisor you will be working alongside the Food & Beverage Service Manager, you will be responsible for the smooth running of the In Room Dining outlet during your shift.

Essential Functions & Physical Requirements of the In Room Dining Supervisor...

  • Work closely with the F&B Service Manager and Events Operations Manager to run the In Room Dining outlet.
  • Take orders and deliver In Room Dining across the hotel grounds and be responsible for amenities and the mini bars.
  • Supporting the Events Operations team with conferences, social events and weddings as required.
  • Ensure that the back of house and preparation areas are kept clean and orderly at all times.
  • Guarantee that the highest standard of service and product is delivered to our guests at all times by anticipating their needs with a personalised service.
  • Logging or escalating any complaints or issues as required.
  • Have a high level of presence across the department and be confident in communicating with guests to ensure that their expectations are met and exceeded.
  • Assist with ordering and stock control
  • Provide knowledgeable food & drinks advice offering suggestions and recommendations
  • Ensure that all billing and cashiering are conducted as per the required standards
  • Aim to achieve Gallup and engagement targets whilst ensuring training and on the job learning occurs for team members.
  • Lead by example through a hands on approach
  • Aim to achieve financial targets whilst maintaining a cost conscious approach.
  • Manage and deliver effective training and development for the team, including spot checking and guidance.
  • Work closely with the Events Operations Manager and run events.
  • To deputise in the absence of the Food & Beverage Service manager and be responsible for opening and closing the departments.
  • Support your manager with appraisals, recruitment, reviewing feedback and scorecard results.

Qualifications and Desirables of the In Room Dining Supervisor...

  • Hotel School diploma or equivalent
  • Previous experience in a similar Food & Beverage environment
  • Experience within In Room Dining and/or Events Operations.
  • Supervising a team
  • 5 star hotel experience
  • Food and wine knowledge
  • Business awareness
  • Interpersonal skills
  • Complaint handling and Problem resolution
  • Fluent written and verbal English
  • IT Literate

If this sounds like you, please don't hesitate to get in touch with Prism 7 Recruitment! We look forward to hearing from you!!!

Required skills

  • Events
  • Hotels
  • Interpersonal Skills
  • Problem Solving
  • Supervisory Experience

Application questions

Previous experience in a similar Food & Beverage environment?
5 star hotel experience?
Experience of supervising a team?
Hotel School diploma or equivalent?
Experience within In Room Dining and/or Events Operations?

Reference: 35081352

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