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Import Operations Coordinator

Posted 2 February by First Choice Staff Ended

Imports Operations Coordinator

Main Responsibilities
· Manage and execute multi-modal freight import services
· Liaison at all levels with hauliers/carriers/service providers
· Liaison with agents/client’s vendors/warehouses/suppliers
· Liaison with agents/client’s distribution centres
· Ensure all freight operations are within contractual SLA’s and KPI limits
· Liaison with agents/client’s dedicated Supply Chain Controllers/Managers and day-day staff
· Maximise revenue for the company and maintain internal service level
· Co-operate with other teams to ensure cost/revenue are processed accurately and on time
· Assist with KPI reporting and general team support (holiday/sickness coverage) as and when required
· Ensure accurate and timely customs entries are completed to the clients/importers requirements
· Confirm all purchase costs and sales prices are correct and in line with the relevant quotations
· Ensure goods are delivered to the agreed point of delivery in line with customer requirements
· Dealing with customer and supplier queries effectively
· Problem resolution for any ad-hoc issues
· Any Ad Hoc assignments as requested by management

Skills and Experience required:
· Background in Shipping/Logistics/Transport Coordination
· Outstanding customer service skills
· Proficient communicator; verbal and written
· Organisation skills
· High levels of accuracy
· Excellent numerical skills
· Fully conversant with Microsoft Office Suite

Reference: 34190409

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