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Posted 28 February by Kevin Theobald Recruitment Agency Easy Apply Ended

Our client based in the Heathrow area is currently recruiting for an Import Manager with pharmaceutical experience.

Salary: Circa £40K+

We will consider candidates without pharmaceutical experience for this role, however this is preferred.

The objective of the role:

  • Manage & participate in the work of the Imports Operations Team.
  • Collaborate with senior management and ensure compliance to all import trade regulations and changes.
  • Lead efficient team of import experts and provide training to new employees for all import processes.
  • Manage daily working relations with external agents such as local agents, freight forwarders and customs brokers.

Duties include:

  • Following, creating and updating where applicable SOPs & SLAs
  • Ensuring adherence to process and formalities of Import procedures
  • Ensuring appropriate use of company systems, data entry and compliance to aviation requirements
  • Ensuring adherence to Dangerous Goods regulations and documentation
  • Ensuring adequate cover for staff rotas, holidays, vacancies and illness
  • Performing all aspects of the Import Operations when required
  • Working with overseas offices to provide customers with best / most cost effective solutions
  • To work with Agents and Suppliers to conform to the company services requirements, focusing on quality improvements and compliance to standars and regulations
  • Ensure team work is adequately distributed and delegated to provide time for Import Team Mangement responsibilities
  • Working with staff and agents to improve service and and obtain details for any delays
  • Advising specific agents of shipment delays
  • Focusing on Client Specific SLA. Sharing appropriately service performance data to increase awareness and understanding within the team
  • Ensuring that staff and agents comply with Packaging and Temperature Control requirements
  • Be aware and ensure compliance with policies for security, health & safety and data security
  • To provide staff with training in all areas of Import Operations and to rotate tasks routinely to ensure all aspects of Import workload can be covered in cases of emergency
  • To create the necessary flexibility in staffing and resourcing as would be expected in a 24x7 operation
  • Providing procurement team with operational support when appointing and contracting new and existing agents and suppliers
  • To participate in supplier performance reviews vto ensure performance to service standards and adherence to service requirements and current agrements in place
  • Manage cost with care in meeting service requirements or in correct time measures for service failures
  • Promote cooperation between functions and departments
  • Actively seek to develop own performance and in line with Personal Development Plans with Line Manager

Required skills

  • Pharmaceutical
  • Managerial Skills
  • import
  • operation

Reference: 34253701

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