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Import/Export Coordinator

Posted 26 January by polkadotfrog Ltd Easy Apply Ended

We are looking for an experienced and ambitious Import/Export Co-ordinator for an opportunity within a dynamic and fast expanding shipping and logistics firm based on the outskirts of Ipswich. The successful candidate will have a strong background in all aspects of the freight forwarding industry and be confident with business development in addition to general operations.

Job details:

Arranging short sea trailer imports and exports, air freight imports and a growing number of air and sea freight exports

Taking bookings and arranging haulage and warehousing

Customs entries

Business development where business levels allow

Investigating and solving disputes or queries and providing outstanding customer service and communication with clients at all times

Answering telephone calls and responding appropriately to a variety of queries from people around the world.

Liaising daily with clients in order to gather instructions and maintain their reports using Excel, Word and Outlook

Tracking containers, arranging timely releases and sorting deliveries

FCL system experience would be a bonus but not essential

Skills and experience required:

Previous industry experience within a freight forwarding role is a necessity

Customs clearance experience would be beneficial but not essential

The ability to be meticulous and consistent with close attention to detail

Excellent verbal and written communication skills and a positive attitude

Flexible and adaptable with an excellent attitude to Customer Service

Reference: 34068094

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