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Import Co-ordinator - Supply Chain, London

Posted 17 April by Willis Global Ltd Ended

A highly regarded Global Logistics Provider offering a number of specialist supply chain solutions is recruiting for an Import Co-ordinator to be based at its busy operations office in London.

Reporting to the Team Leader the main purpose of the role is to oversee import / supply chain operations on behalf of a key client whilst providing exceptional customer service.

Duties & Responsibilities;

  • Establish effective communications with carriers/ customer/hauliers & overseas offices
  • Follow up with origins / suppliers / customer to ensure required documentation is received for cargo release- specifically bills of lading.
  • Making bookings with preferred carriers
  • Total control on all booking amendments sent by the customer throughout the day and relaying that information to the relevant parties
  • Liaising with all parties to keep them up to date with late runners and failed bookings
  • Tracking of deliveries, liaising with carriers transport department / customer / distribution centres.
  • Co-ordination of deliveries and update of relevant systems / reports as required.
  • Ensuring daily KPI’s are met
  • Participate in periodic operational review with client if required
  • Maximise revenue, contain cost, Billing control
  • Maintain weekly billing reporting to the customer
  • Co-operate with other teams to ensure cost / revenue are processed accurately and on time.

Skills & Experience Required;

  • Proven experience handling import operations gained within a freight forwarding or supply chain environment
  • Intermediate skill level with Excel
  • Excellent customer service skills

On Offer;

  • An opportunity to work for for a global organisation
  • A competitive salary
  • Excellent benefits package including bonus, healthcare & pension

For full details, please contact Craig at Willis Global - a leading Recruitment Consultancy for the Shipping & Logistics industry.

Required skills

  • Customer Service
  • Import
  • Supply Chain
  • Freight Forwarding
  • Import Logistics

Reference: 33675087

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