ICT Services Manager

Posted 20 June by Champion Recruitment Easy Apply Featured

An ICT Services Manager is required by an education facility to join their expanding team. As the ICT Services Manager, you will be responsible for:

  • Supervising the ICT services teams to ensure all work is prioritised and actioned including support requests and ongoing larger ICT systems and network developments
  • Organising the ICT Services departments’ day to day duties and monitor performance through the schools’ Helpdesks
  • Developing, embedding and managing methods of working practices including proactive ICT support to end users
  • Providing monthly reports to senior management on the day to day operations of ICT Services; highlighting recurring issues, major losses of services and quantitative data on work completed using the data provided by the helpdesk.

As the ideal ICT Services Manager, you will be educated to degree level or equivalent and have previous demonstrable experience in leading and managing teams in a complex ICT service environment.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

Suitable applicants for this role will be contacted. If you do not hear back within 4 working days, unfortunately you have been unsuccessful on this occasion. Please continue to view the website for alternative opportunities.

Required skills

  • Helpdesk
  • Management Experience
  • Project Management
  • Technical Support
  • Report Production

Reference: 35439262

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