*Significant experience of successfully working in a user-focused ICT service and project delivery environment.
*Experience of working with 3rd party suppliers in the delivery of end to end ICT services.
*Broad technical understanding and practical experience of working with a number of the processes and technologies in use within the police service, with proven aptitude to understand related concepts and their application. For example and not an exhaustive list:
*ICT Infrastructure - Local and Wide Area Networks. Fixed, wireless, radio and mobile Networks
*Mobile Data services. Operating systems, protocols, databases and service management tools.
*Availability and capacity management
*ICT Applications - Software design principles, system and service administration
*Availability management, service validation & testing, knowledge management.
*ICT Change - requisite products derived throughout the full change lifecycle including requirements capture, service design, evaluation, implementation, change, transition, release, capacity and configuration management
*Understanding of ICT security and background understanding of legal issues relating to ICT e.g. Data Protection and Computer Misuse Acts
*Proven ability to analyse and use information methodically to identify problems and draw logical conclusions.
*Proven technical problem solving skills
*Demonstrable ability to communicate complex technical information in a way meaningful to non-specialists
*Ability to work under pressure, unsupervised
*Excellent presentation skills
*Good Microsoft Office skills
Should you require any further information, please feel free to contact Adecco.
Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
- user-focused ICT service and project delivery environment
- *Mobile Data services. Operating systems
- databases and service management tools
- *ICT Applications - Software design principles
- system and service administration