*Significant experience of successfully working in a user-focused ICT service and project delivery environment.
*Experience of working with 3rd party suppliers in the delivery of end to end ICT services.
*Broad technical understanding and practical experience of working with a number of the processes and technologies in use within the police service, with proven aptitude to understand related concepts and their application. For example and not an exhaustive list:
*ICT Infrastructure - Local and Wide Area Networks. Fixed, wireless, radio and mobile Networks
*Mobile Data services. Operating systems, protocols, databases and service management tools.
*Availability and capacity management
*ICT Applications - Software design principles, system and service administration
*Availability management, service validation & testing, knowledge management.
*ICT Change - requisite products derived throughout the full change lifecycle including requirements capture, service design, evaluation, implementation, change, transition, release, capacity and configuration management
*Understanding of ICT security and background understanding of legal issues relating to ICT e.g. Data Protection and Computer Misuse Acts
*Proven ability to analyse and use information methodically to identify problems and draw logical conclusions.
*Proven technical problem solving skills
*Demonstrable ability to communicate complex technical information in a way meaningful to non-specialists
*Ability to work under pressure, unsupervised
*Excellent presentation skills
*Good Microsoft Office skills
Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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