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North and West Highland Operating Unit
Location – Raigmore Hospital
22 hours per week
Salary Scale: £19,945 - £21,947 pro rata per annum
Highland Hub is recruiting two hub controllers to work in the NHS Highland Response Centre. This is an exciting opportunity to work with a range of health and social care services and directly with clients and patients in a call handling environment.
The successful candidate will have excellent IT and people skills and will have well developed written and verbal communication skills. Telephone call handling experience is essential as well as a mature, flexible and positive approach.
The Centre supports a range of health and social care responses 24 hours per day, 7 days a week. There is therefore a requirement to work shifts across 24/7 (day shifts, evenings, night shifts) including holiday periods.
NOTE: This post for 22 hours and is worked over an eight week rolling rota, across Thursday - Sunday and will be required to work every second weekend.
Informal enquiries to: Karen-Anne Wilson, Interim Hub Manager. Tel, Email:
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