HR Shared Services Assistant - Manchester

Posted 7 November by Addleshaw Goddard

HR Shared Services Assistant - Manchester

Level of role AG Level 2
Department Human Resources
Reporting Line HR Shared Services Team Leader
Location Manchester

The Firm

At Addleshaw Goddard we not only provide technical excellence and experience but, crucially, demonstrate real insight into our clients and what really matters to them. A natural choice for FTSE100 clients and for the best talent, our people fulfil their potential in an environment where they are developed and valued. We put ourselves in our clients' shoes, as part of a team of effective business people as well as efficient lawyers.

Purpose of the Role

The principal responsibility is to deliver a generalist HR administration service to the Firm adhering to standard processes,ensuring the service is provided in an efficient and effective manner, in line with service level agreements.


Process Responsibility

  • Delivers a diverse administration service which includes (but may not be limited to) Core HR lifecycle activity and Core Payroll activity
  • Prepares and delivers Management Information and Reporting as requested through the Oracle HR Analytics reporting tool

Core HR and Payroll

  • Ensures all new starter, lifecycle changes and leavers are entered into the HR system 'Simply AG' in an accurate and timely fashion to meet payroll deadlines, allowing for accurate and timely payments via the outsourced payroll team.
  • Provides advice to employees and managers on general HR and payroll related queries and how to access and use Simply AG Self Service functionality and other information sources.
  • Prepares, checks and issues all necessary documentation (hard copy and email) in an accurate and timely fashion.

Oracle system administration and change control support

  • Reviews the Oracle system notifications on a daily basis to identify any system, data errors, and/or failed system notifications, and seeks to resolve them, liaising with Oracle support where necessary.

Team Responsibility

  • Provides feedback on a regular basis and identifies opportunities for improvements in our processes and automated functionality on Simply AG.
  • Takes responsibility for completing own performance reviews in line with defined timescales, and provides upward feedback.

Knowledge, skills and experienced required

  • Strong IT skills including use of complex HR systems and Excel, highly analytical with the ability to manipulate data as required, and demonstrating a high level of attention to detail
  • Experience of providing general HR administration services using an Oracle HR System, or similar complex HR system
  • Experience of working to strict deadlines and managing a busy workload
  • Experience of working in a HR shared service centre, ideally within a professional services firm.
  • Previous demonstrable experience of working within and delivering on service level agreements.
  • Significant administration experience in a role that encompasses operational HR and Payroll disciplines.
  • Experience of undertaking system administration activities on Oracle or similar complex HR systems, liaising with third party suppliers to resolve issues.

Reference: 39316114

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