HR/Payroll Helpdesk Advisor
Covering a shift pattern of 8am - 4pm, 9am - 5pm & 10am - 6pm.
£22,500 + excellent benefits
You will be providing first line support to a high volume of staff for this busy head office in the hospitality industry. Providing advice on any pay related or human resources queries and administration services. It is a fast moving role and dynamic environment, so you will be able to think on your feet and handle queries effectively, with the ability to escalate matters if needed. Managing as part of the team a shared inbox and any incoming postal queries providing a timely response resolution and supporting knowledge to all employees. Administration duties include raising SAP purchase orders and goods receipt notes, completing forms and filing. Updating staff records on matters relating to new starters, promotions, leavers, holidays and pay adjustments. Running reports to support the business and help with reconciliation / control checks on payroll. Issuing letters and confirmation of pay and contract related changes to employees and operations. Being aware of new processes, procedures and policies. Any other admin related duties as required.
Previous personnel and payroll experience in a similar role. Excellent IT knowledge, ideally with knowledge of NorthgateResourcelink Aurora, although not essential.Retail or leisure industry experience preferable. Customer service focus and a confident telephone manner with the willingness to help. Able to work to deadlines and take ownership of tasks set. The ability to adopt and follow standard processes as well as suggesting new ways to to improve efficiency.
If you think that this is your next challenge then send in your C.V today.
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