HR/Pay helpdesk Co-ordinator
£22,500 + excellent benefits
To take calls coming into the helpdesk and providing first time response on pay and contract related matters. Managing a shared inbox (with the rest of the team) and incoming post to be dealt with providing a timely response. To increase training and awareness in parts of the business. General admin duties including dealing with post, completion of forms, filing, raising of SAP purchase orders and goods receipt notes. Creating and updating all employee records for pay and contract related tasks including new starters, promotions, leavers, holidays, pay adjustments, transfers etc. Running reports to support the business and and help reconciliation/control checks on payrolls. Issuing of letters and confirmation of pay. Any contract related changes to employees and operations. Maintaining current procedures and process improvements as well as defining support on new processes. Any other ad hoc duties where necessary.
Previous personnel and payroll knowledge through previous role. Sound system skills with a knowledge of Northgate Resourcelink Aurora (not essential) Excellent Microsoft word and Excel skills. Retail experience would be an advantage.
Excellent customer service focus with a confident telephone manner and a can do attitude. Able to meet deadlines and take ownership of all tasks allocated.The ability to adopt and follow standard processes as well as suggesting ideas ways to improve efficiency. Be able to liaise at all levels across the whole business and contribute in meetings. Have the ability to work with minimum supervision with tight deadlines and across different areas of the role on a rota basis.
If your skills match this, please send your C.V today.