Cardonet has been providing personalised quality IT support to businesses, charities and non-profit organisations in London and the South East since 1999. Due to constant growth and upscaling we have an exciting position available for a dynamic, standalone full time HR Manager at our office in East London.
Cardonet's mission is to go above and beyond the expectations of the clients and the industry. They are looking for someone to represent this and maintain a company culture that helps achieve their vision.
We are looking for a dynamic HR professional who recognises the strategic value of Human Resources in the company’s expansion and can provide high-level coordination and planning skills. The successful applicant will be a highly motivated, results-driven and reliable individual with meticulous attention to detail. This is a challenging role requiring complex interpersonal, communication and people management skills, offering the successful candidate a rewarding career opportunity.
- Providing strategic guidance to senior management on HR issues and requirements
- Identifying personnel and capability gaps across the company and conducting staff succession planning
- Coordinating and running recruitment processes, including creating accurate job descriptions, advertising, pre-screening candidates and facilitating interviews (knowledge of LinkedIn Recruiter would be useful)
- Liaising regularly with all HODs on HR-related issues and requirements
- Directing the company Health & Safety agenda and completing all internal risk assessments
- Ensuring compliance with HR-related legislative changes, including identifying issues and implications for the company and/or its employees
- Updating the company handbook regularly in line with all company and legal developments
- Coordinating the on boarding process for new employees and the exit process for those leaving the company
- Providing support to, engaging and educating staff on HR policies and procedures
- Conducting regular staff performance appraisals, including acknowledging and appropriately rewarding staff achievements
- Facilitating staff development opportunities
- Handling internal complaints, disputes and employee-related issues
- Organising team training and managing the company mentoring programme
- Measuring employee satisfaction and identifying any areas requiring improvement
- Creating and implementing new policies, procedures and systems as required
- Undertaking daily office and people management tasks in addition to ad hoc tasks as required by senior management
To be successful on this role you will have:
- Proven experience of at least 3-4 years in HR operation is required. HR management experience in a service provider industry (hospitality, IT services, customer services etc.) is highly advantageous
- BSc/CIPD degree in Human Resources is advantageous, but not essential
- Experience in creating company policy, contracts, official letters, handbooks and HR documents
- HR and people management skills
- Excellent communication and interpersonal skills
- Strong understanding of employment law
- Excellent time management skills
- Excellent computer skills, particularly in Microsoft Office
- Employee Relations
- Human Resources
- Staff Development
- HR Policies
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