HR Manager

Posted 14 June by Cardonet
Job Description

Cardonet has been providing personalised quality IT support to businesses, charities and non-profit organisations in London and the South East since 1999. Due to constant growth and upscaling we have an exciting position available for a dynamic, standalone full time HR Manager at our office in East London.

Role Overview:

Cardonet's mission is to go above and beyond the expectations of the clients and the industry. They are looking for someone to represent this and maintain a company culture that helps achieve their vision.

We are looking for a dynamic HR professional who recognises the strategic value of Human Resources in the company’s expansion and can provide high-level coordination and planning skills. The successful applicant will be a highly motivated, results-driven and reliable individual with meticulous attention to detail. This is a challenging role requiring complex interpersonal, communication and people management skills, offering the successful candidate a rewarding career opportunity.


  • Providing strategic guidance to senior management on HR issues and requirements
  • Identifying personnel and capability gaps across the company and conducting staff succession planning
  • Coordinating and running recruitment processes, including creating accurate job descriptions, advertising, pre-screening candidates and facilitating interviews (knowledge of LinkedIn Recruiter would be useful)
  • Liaising regularly with all HODs on HR-related issues and requirements
  • Directing the company Health & Safety agenda and completing all internal risk assessments
  • Ensuring compliance with HR-related legislative changes, including identifying issues and implications for the company and/or its employees
  • Updating the company handbook regularly in line with all company and legal developments
  • Coordinating the on boarding process for new employees and the exit process for those leaving the company
  • Providing support to, engaging and educating staff on HR policies and procedures
  • Conducting regular staff performance appraisals, including acknowledging and appropriately rewarding staff achievements
  • Facilitating staff development opportunities
  • Handling internal complaints, disputes and employee-related issues
  • Organising team training and managing the company mentoring programme
  • Measuring employee satisfaction and identifying any areas requiring improvement
  • Creating and implementing new policies, procedures and systems as required
  • Undertaking daily office and people management tasks in addition to ad hoc tasks as required by senior management

To be successful on this role you will have:

Experience Required:

  • Proven experience of at least 3-4 years in HR operation is required. HR management experience in a service provider industry (hospitality, IT services, customer services etc.) is highly advantageous
  • BSc/CIPD degree in Human Resources is advantageous, but not essential
  • Experience in creating company policy, contracts, official letters, handbooks and HR documents

Skills Required:

  • HR and people management skills
  • Excellent communication and interpersonal skills
  • Strong understanding of employment law
  • Excellent time management skills
  • Excellent computer skills, particularly in Microsoft Office

Required skills

  • Compliance
  • Employee Relations
  • Human Resources
  • Staff Development
  • HR Policies

Application questions

Do you have at least 3 years of hr generalist experience?
Do you have the right to work in the UK?

Reference: 38222861

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