HR Manager

Posted 4 May by Better Food Easy Apply

HR Manager - Better Food.

"If you’re looking to be a part of something that’s bigger than just 'retail’, to be a part of a community of bees who want to respect and save the planet and be kind to our suppliers then apply now!"

Line Manager: Managing Director

Direct Reports: Payroll Administrator, HR Assistant

Mission: To help us be the best independent retailer and deliver on the company purpose, aspiration, customer promise and values primarily by delivering excellent customer service throughout all areas of your role:

Role purpose: To provide strategic and operational Human Resources, Payroll and Health & Safety services to the company. To provide proactive support to our line managers.

Key Responsibilities:

  1. HR Strategy
  • To advise and support the Central Leadership Team to achieve and maintain compliance with legal and regulatory obligations.
  • Develop and maintain company policies and procedures, including Employee Handbook.
  • Develop and support management/employee consultation processes.
  • Manage pay and benefits.
  • Building a culture of continual improvement, all aligned to our purpose, aspirations, customer promise and values.
  • To be the architect of the 'Employee Experience' Making Better Food an enjoyable working envirnoment for all.
  • To support/coach/mentor line managers.
  1. HR Operational
  • To provide an end-to-end administration service for all employment matters.
  • Provide an end-to-end recruitment process. Including an On-Boarding journey.
  • Provide a HR service of advice and training to managers and employees.
  • Facilitate our managers to manage performance.
  • Ensuring job descriptions for all positions within the company are relevant to the needs of the company.
  • Ensure all employees receive a contract of employment within the required timescales.
  • Collate staff insight through employee surveys, discussions and meetings. Plan and implement suggested improvements where possible.
  • Advise and support managers with employee relations issues including performance management, disciplinary, grievance and redundancy.
  • Ensuring the highest standards of payroll administration, in partnership with Finance dept colleagues.
  • Provide a reporting, monitoring process for key employment issues.
  • Promote the maximum take up of exit interviews for all leavers, reporting findings and making recommendations as appropriate to CLT.
  • Ensure compliance with the Data Protection Act in relation to employee records.
  • Ensure GDPR compliance.
  • Ensure a robust performance management approach with direct reports.
  1. Management of Payroll accounting and processing
  • Support the processing of weekly payroll, including new starters, leavers, timesheets, calculating pay, providing, HMRC submissions.
  • Support the provision of Payroll related reporting (e.g. weekly KPIs and manager reports) both scheduled and on request.
  • Ensure the management of all types of leave eg holiday, sick, maternity, volunteering and schemes eg pension are completed effectively.
  • Provide any other Payroll, accounting or administrative related tasks, as identified
  • Delivering in a manner that provides,
  1. Health and Safety Strategy

Working in partnership with CLT provide advice and support to ensure compliance with legal and regulatory obligations.

  1. Health and Safety Operational
  • To provide recording, monitoring and reporting for all relevant H&S issues.
  • Make recommendations
  • Carry out investigations into accidents and incidents, in partnership with operational colleagues
  1. Be a great manager to our company
  • Maintain a positive, can do attitude with staff.
  • Provide great communication (listening and speaking) and demand from others.
  • Be visible to staff and customers.


CIPD Level 5+

3 years’ experience in HR management/advisory role

Sound knowledge of employment law and practical application

Payroll qualification (preferably Sage)

Experience of Accounting and Payroll software (ideally Sage & Quickbooks)

Excellent Excel and Word skills

Values & Capabilities

  • Empathetic yet commercially aware - able to balance staff need with that of business.
  • Excellent communication, negotiating and influencing skills
  • Ability to lead, coach and mentor others
  • An action orientated approach to working that motivates others
  • Ability to provide planned and responsive services to the business in a constantly changing environment
  • Ability to work on own initiative, a solution focussed approach
  • Attention to detail

Required skills

  • Employee Relations
  • Employment Law
  • Human Resources
  • Commercially aware

Reference: 35069131

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