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HR Director

Posted 9 March by Jobzilla Easy Apply Ended


  • To work as an integral part of the management team by providing an efficient, proactive customer focused HR service to the Hotel.
  • Support the achievement of business objectives and to drive forward organisational performance.
  • Promote a positive perception of the company at all times both internally and externally.


Recruitment and Selection

  • In conjunction with the GM and HR members to establish, promote and maintain an effective selection service across the hotel in order to attract and select the best candidates.
  • Provide professional and best practice advice at all stages of the recruitment process so as to ensure the fair and transparent selection of candidates.
  • Ensure recruitment process is followed through to offer of employment and all checks are completed such as reference requests and work permit checks.
  • To coordinate the induction process across the Hotel.
  • To lead and coordinate initiatives to support retention and engagement.

Employee Relations

  • Advising, guiding and coaching managers and employees with reference to policies, procedures and employment legislation.
  • Provide regular training sessions in accordance with management and employees training needs.
  • Be aware of the employee relations process, pre-empting and advising on any employee relations issues that may arise.
  • Interpreting and advising on employment legislation in accordance with best practice.
  • Support and provide guidance in the management of grievance, disciplinary or redundancy situations, attending formal hearings where appropriate and producing appropriate documentation and correspondence.
  • To work with managers to identify performance shortcomings, define clear short term and long term actions for improvement and development.
  • Support the implementation of business change initiatives including TUPE transfers, redundancies and reorganisations.
  • To coach line managers in the understanding and ownership of Employee Relations matters.

Training and Development

  • To support the implementation of training and development initiatives, including training plans, appraisals and ad hoc training requirements.
  • To deliver training across the different sites in accordance with the training needs identified.
  • To coach and develop managers to increase the effectiveness of their people management skills.
  • To ensure that all new and recently promoted employees receive an appropriate induction and development plan.


  • To forecast payroll targets and the means to monitor on a month by month basis.
  • To advise on pay and other remuneration issues, including promotion and benefits, salary review and bonus payments.

General Administration

  • Formulate employment and transfer contracts and any generalist employment related correspondence in accordance with company standards and timescales.
  • Collate and distribute accurate reports for Senior Management team on a weekly and ad hoc basis.
  • To professionally address all general ad hoc HR queries.

Team Management

  • To support the development of the HR team members with reference to the achievement of their objectives.

Other Duties

  • To liaise with the Health and Safety team to ensure that risk assessments have been carried out and the health and safety of all personnel is ensured at all times.
  • To complete additional projects as required by the GM or the Group. These projects may involve working across all sites.


Criteria for Performance Evaluation:

  • The effective management of all HR operations and processes.
  • To comply and implement all statutory requirements regarding the management of ER issues.
  • The ability to build and maintain relationships with management and team members.

Qualifications and Training

  • The successful candidate will be CIPD qualified or equivalent.
  • A minimum of 3 years experience at a HR Manager level within the hospitality / leisure industry.
  • Strong knowledge and proven ER experience including maternity, grievance, disciplinary (conduct and capability) and advising on performance management.
  • Strong knowledge & best practice in training and development.
  • Breadth of knowledge regarding all areas of HR activity, including organisation design, employee engagement,

talent and performance management but with a strong understanding and application of ER.

Technical Competencies

  • Intermediate PC skills on all MS applications.

Key Leadership / Commercial & Managerial Competencies

  • Excellent project and change management skills.
  • Strong analytical skills.
  • The ability to quickly acquire good knowledge of and credibility with the business.
  • The ability to engage people in change and to support them accordingly.
  • The ability to adapt interpersonal style according to the situation and team members involved.
  • Strong coaching, facilitation, communication and influencing skills.
  • Commercial acumen.
  • Creative negotiator.
  • Action orientated with a high-level drive for results for self and for others.
  • Confident working on own initiative.
  • Well organised / acute attention to detail.
  • Able to deal with conflict and ambiguity.

Required skills

  • HR
  • Operations Management
  • Hospitality Management

Reference: 34649662

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