HR Business Partner and Service Delivery Lead

Posted 4 April by Reed Exhibitions Limited

Job Title: HR Business Partner and Service Delivery Lead (6-months fixed term contract)
Reports to: Senior HR Business Partner & Head of HR Operations
Based at: Richmond, Surrey, UK

Reed Exhibitions is the world’s leading events business, enhancing the power of face-to-face through data and digital tools. Every year we run over 500 events in more than 30 countries, bringing together over 7 million active event participants worldwide. With 4000 employees, we serve 43 industries in 38 offices around the globe. Reed Exhibitions is part of RELX Group. RELX Group is a global provider of information and analytics for professional and business customers across industries. The Group serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America

Job Purpose: To support UK business divisions in their growth plans through the fantastic deliver of HR Operations and Business Partnering activities

Scope: This is a hybrid role, managing the small yet high-performing HR Operations team as well as providing Business Partner support for a number of business functions (currently our newly acquired teams based in the midlands and Brighton as well as a division of our French business based in London). The scope of the role will, however, evolve as differing business needs take priority.

Key Responsibilities:

HR Service Delivery (whole business)

  • Manage the HR Service Delivery team and processes - 1 x HR Advisor and 1 x HR Administrator to ensure all aspects of service delivery are met including full generalist HR advice and support

  • Take responsibility for HR administration, employee life cycle events, HR reporting

  • Mentor and coach the team to ensure they continually grow and develop in their roles

  • Projects as required - for example employee opinion survey, gender pay reporting, talent or resourcing management

Business Partnering

  • Supporting the client group with people planning, employee development and issues, development and delivery of commercial and strategic initiatives

  • Production of functional people plans

  • Supporting recruitment of senior roles within client group

  • Supporting organisation design and restructuring

  • Identifying and working with L&D to deliver development needs as required

  • Talent management

Person Specification: We are looking for a flexible, passionate and experienced HR professional to support a range of issues arising from growth and development of the organisation. Key areas include business partnering, talent and HR operations, but flexibility to contribute to the generalist and commercial agendas is also required. The individual will be/have:

  • Strong generalist with good background and experience

  • Structured and organised with the ability to handle multiple priorities and deadlines

  • Strong team player; highly collaborative whilst still taking ownership

  • Ability to think and work at a both a strategic and operational level

  • Ability to travel to our offices in the Midlands, Brighton and London as and when required

  • Commercial and pragmatic

  • Ideally , some experience in talent management, business partnering and people management

  • Business-led thinking and consulting skills

  • Ability to communicate at all levels

  • Positive and determined

  • Committed and passionate


  • Competitive salary and benefits package

  • Contributory group pension scheme

  • 23 days holiday (rising to 25 days with 2 years’ service) plus 3 non-contractual closure days during the Xmas period

Required skills

  • Advice
  • HR
  • Management
  • Trusted Business Partner

Reference: 34827719

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