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HR Assistant

Posted 13 February by Al Rayan Bank Easy Apply Ended

Job Title: HR Assistant

Location: Central Birmingham

Al Rayan Bank is a growing, ethical bank based in new offices in central Birmingham. As part of the Masraf Al Rayan Group, we've got exciting growth plans and an aim to deliver a professional, first class service to our customers.

We're looking for a HR Assistant, this is a fantastic opportunity to join our growing bank where we can offer exceptional opportunities for you to make your mark and progress your career.

We offer great benefits including an attractive basic salary, a competitive incentive scheme, private medical insurance and 25 days’ holiday.

Purpose of the role

To deliver a robust HR service which focuses on the support of business goals and values through the delivery of timely 'fit for purpose’ operational support.

Act as the first point of contact for HR queries for employees and managers.

Key Responsibilities and Tasks

To deliver a professional, compliant and timely HR service to internal and external stakeholders, acting as the first point of contact.

To provide administration support for the HR team, focused particularly on recruitment and onboarding support, payroll and benefits administration, the updating of the HR system and BAU HR administration.

To take ownership of contract production, pre-employment checks and referencing and the new starter onboarding process.

To assist in the administration of SMCR (Senior Managers and Certification Regime) as directed by the HR Service Manager.

Provide advice to the business on routine HR matters such as payroll queries, referencing queries and policy queries.

Assist in the development of new processes and policies as directed by senior HR team members.

Provide administrative support for HR projects as required.

Risk & Governance

Ensure full understanding of all Bank policies and governance processes, ensure that these are fully applied, compiled with and adhered to within own business area.

Exercise HR governance ensuring that all people related decisions are made in accordance with agreed policy guidelines, best practice, and the changing legal framework

Performance Measures

Full compliance with HR onboarding processes

Quality of data held in HR system

Accuracy of payroll input and other administration

Quality & timeliness of support and advice

Ensuring compliance with legislative and regulatory requirements.

Employee and management satisfaction with HR support and service delivery

Competencies, Skills, Knowledge and Experience to undertake the role


Service oriented approach, the ability to engage confidently with stakeholders and resolve queries with a friendly and credible approach.

HR administration experience, ideally gained within financial services

An up to date understanding of the basics of employment law, particularly relating to contracts of employment.

Positive, can-do attitude

Competent in the use of Microsoft Office, particularly Word and Excel


A basic understanding of financial services regulation

Required skills

  • Financial Services
  • HR
  • Recruitment
  • Retail Banking
  • Onboarding

Reference: 34467028

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