HR Assistant 6 Month FTC

Posted 23 February by Access Group Featured
Since 2012 we have gone from 380 employees to now currently just over 1000 through growth organically and through acquisition. Access have a 2020 vision to be the UK Mid-Size Market leader in cloud based software which will create huge opportunity for employees and see us gain even more market share. At the moment we have over 10,000 customers who use our range of software and services including ERP, finance, HR, Payroll, CRM, warehousing, business intelligence, professional services automation and manufacturing.

We exist to free people from complexity so they can move with speed and ease. We achieve this by delivering simple, friendly, smart and reliable solutions. We take business operations online and mobile.

General Description

In this role you will work as an HR Assistant, which means you will be the first point of contact for all general HR queries. You will need to epitomise the values of customer service and have a passion for getting it right first time. You will own and manage the HR System, challenging the integrity of data and oversee system developments. You will also liaise with our third party providers providing reporting and answering queries.

You will report to a HR Adviser and will support the HR Team. You will have the opportunity to learn about the systems, policies and processes that support our HR function within Access.


• Produce all employment documentation including letters and other documentation associated as necessary in the employee life cycle.
• Creating and coordinating reference requests.
• Managing the first line HR support processes for newbies and escalate as necessary.
• Managing our HR system and ensure both electronic and manual records are up to date and accurate.
• Producing ad-hoc reports.
• Collate contractual changes and liaise with payroll accordingly in a timely fashion.
• Working with an outsourced benefits supplier as the primary contact.
• First point of contact in relation to HR queries.
• Manage the HR Administrative tasks associated with large scale projects e.g. Benefits Annual Enrolment.
• Ensuring compliance with ISO 27001 and best practice, introducing procedures as appropriate.
• Providing information and support to our contacts on both a regular and ad hoc basis in relation to HR Policies and Procedures.
• Providing support to the HR team.

Key experience & skills required:
The ideal person will possess an ability to consistently demonstrate:

• Excellent communication skills, verbal and non-verbal.
• Meticulous attention to detail with an ability to work in a methodical manner.
• The ability to prioritise conflicting demands and an ability to operate as part of a team and on own initiative.
• Enthusiastic, highly motivated, committed and proactive.
• Good general qualifications up to A Level or equivalent.
• Background in Human Resources - at a practical and theoretical level.
• A passion for providing excellent customer service.
• A commitment to help push the culture of our Company forward and continuing to make Access a great place to work.
• Highly PC literate - Word, Excel, PowerPoint.
• An interest in further education/learning within the HR and people development arena.

• To work in accordance with the companies policies and procedures.
• Any ad-hoc duties.

Reference: 34541174

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