Our client provides the back-office power to support growing entrepreneurial and international businesses.
As one of the most respected names in international affairs for more than twenty-five years, their creative and energetic teams provide services across the fields of People, Finance, Tax and Technology. Designed for businesses which are looking to expand locally or internationally, we offer highly-regarded turn-key solutions.
Their clients located across the UK, mainland Europe, North America and the Far East are witness to decades of proven support.
Currently employing a specialist team of circa 30 talented staff and growing, this role is based in our busy Godalming office.
As a member of the 4 strong HR team this role will provide a comprehensive HR service to the company's team and HR services in line with the client Service Level Agreements to the company's Clients. The HR Advisor will provide generalist HR guidance, advice and support to these businesses in all aspects of human resources, employee relations and recruitment. Many of the clients have overseas parent companies therefore the role will require confident explanation of the requirements of UK employment. As clients may also operate internationally (i.e. outside of the UK) a willingness and confidence in managing international HR matters is also vital.
RESPONSIBILITIES (the list below is not exhaustive)
Key objectives of the role:
Provide a professional and timely HR response to the Group and client requirements in line with the SLA, delegating or escalating as necessary.
Establish and develop excellent client relationships to promote growth and confidence.
Establish, develop and maintain HR policies and supporting documentation to facilitate best practice at The Group and to support the business and HR requirements of clients.
Support and advise managers, staff and clients regarding HR policies, HR management metrics and other staff related issues.
Support and advice managers on International HR issues.
Project manage HR initiatives as required.
Ensure all client activity is clearly and fully documented.
Role responsibilities include the list below, (depending on the client's Service Level Agreement):
Advise and support managers on all employee relations matters to ensure a consistent approach within each client and provide relevant documentation.
Support any clients with any international recruitment matters using local service providers as required.
Advise on the complexities and requirements of international HR.
Liaise with Client Services over the establishment of Local Service providers where a new territory is being explored.
Work closely with the HR team and recruiting managers to develop and support the recruitment process.
Develop sound internal processes to promote excellent practice in recruitment.
Ensure all positions recruited to and subsequently offered are approved, budgeted and supported by an up to date job description.
Work closely with the payroll team to ensure all payroll changes are provided to them in a timely and accurate manner where required by the client.
Run routine reports on an as required basis.
Develop The Group's Training & Development policy and processes with the HR Manager.
Support and develop performance management processes with The Group and for clients as required, either on a company or individual level using training agreements as appropriate.
Liaise with benefits brokers as appropriate for client queries.
Provide appropriate support and guidance to Clients regarding benefits including Auto Enrolment and ensuring any compliance activities are proactively managed.
Support managers in the consistent application of HR policies, updating and developing polices where required and in order to meet statutory obligations.
Maintain accurate records including HR Software to ensure accurate reporting.
Ad hoc HR projects as required.
The successful candidate will be an excellent HR Generalist, with a good understanding of the demands a Professional Services and multi-client environment places on staff and a belief that HR has a vital part to play in the success of The Group achieving its mission. In addition they will possess a genuine desire to facilitate excellent performance in all staff. They will have excellent interpersonal skills, strong organisational skills and the ability to manage a number of projects simultaneously. They should also be confident in creating written HR guides and in mentoring and supporting managers or staff in achieving optimum performance.
Experience and skills:
Experience of having worked in a fast-paced, highly responsive, professional environment.
Ability to build effective relationships at all levels.
Experience of advising on difficult employment issues.
The ability to approach HR creatively.
Experience of writing or updating HR Policies.
Experience of leading small projects.
A strong understanding of employment law and HR best practice
Excellent organisational & time management skills
Excellent IT skills especially MS word and excel
Proficient in MS outlook and PowerPoint
Developed prioritisation skills
Ability to work confidently at all times
Experienced at using HR information systems
International HR experience
Experience of working with multiple clients
Experience of implementing new HR processes & systems
Experience of working in a start-up environment
Qualifications and Training:
Excellent standard of secondary education; at least 5 GCSE A-C grades or equivalent including maths and English Language
CIPD professional qualification or part qualification
Coaching or mentoring experience or qualification
24 days holiday plus 8 bank holidays
Group Life Assurance
Employee Assistant Programme
Free on site parking
- Human Resources
- ER issues
- HR Policies
- HR Software
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