HR Administrator

Posted 6 March by Biffa

We currently have an opportunity for a HR Administrator to join the team on a 6 month contract.

This role is focused on working within the HR team as part of the core Employee Services Administration function providing effective, accurate and timely Human Resources Administrative support to all internal & external clients, maintaining a high level of customer service and compliance with company operating procedures; security of employee information and legal obligations.

This role is perfect for someone who has strong administrative skills, is hard working, detail orientated, energetic, keen to learn and is comfortable dealing with people from all levels of the business.

Location: Coronation Road, Cressex, High Wycombe, HP12 3TZ

***Please note that this role is a temporary, 6 month contract, position***

More about the role:

  • Focusing on the administration of the employee life cycle (all the way through joining to leaving the company)
  • Entering data onto the HR database (Dynamics) and liaising with Managers and employees to ensure the accurate transfer of information to payroll within set timescales
  • Representing the HR department as first point of contact for clients of Employee Services providing timely query resolution; guidance and interpretation of Company policies; Line Manager support and education in company procedures; and use of Operating systems such as Dynamics.
  • Complying with agreed Standard Operating Processes (SOPs); Service Level Agreements and Key Performance Indicators across all Human Resources administration tasks to ensure optimum efficiency; accuracy and increased service levels.
  • Actively contributing to the continuous improvement of the SOPs to drive efficiency, accuracy and increased service levels to clients of Employee Services
  • End to end management and resolution of client enquiries within an agreed timescale, ensuring client satisfaction.
  • Taking ownership for other allocated tasks with a high level of accuracy; attention to detail and adherence to agreed processes.
  • Participating in cross training and development activity to increase working knowledge of Operating systems; database administration; maintenance of accurate Employee information; HR & Payroll procedures and routines.

Nature and Scope of the role:

Working within a team consisting of 8 HR Administrators specialising in HR Administration, reporting into and supporting the Employee Services HR Team Leader.

Tasks include:

  • Create new starter employment contracts & starter packs
  • Collate, verify and process company leavers; employee personal changes; business & organisational changes and amendments to employee information.
  • Update CIPHR & Operating system records
  • Produce & publish employee documentation to clients of Employee Services within agreed professional formats and timescales
  • Manage the Long Service Award; Retirement; Company Car; Maternity; Adoption and Paternity processes.
  • Delivering communications & correspondence to & from Employee Services
  • Query & Enquiry resolution
  • Filing & archiving of documentation in line with the Data Protection Act
  • Line Manager support & guidance in administrative tasks & Company policy interpretation
  • Managing and providing relevant systems access for employees
  • Provision of business reporting & statistical information
  • Payroll data filing and downloads
  • Publishing of updated organisation chart
  • Provision and ordering of vouchers and gift cards
  • Arranging the annual holiday buy/sell process

About you:

  • Ability to communicate effectively at all levels with highly developed customer facing skills
  • Confidence to challenge colleagues at multiple levels and ability to handle conflict
  • Ability to work under pressure to deadlines using own initiative.
  • Highly organised with a high level of attention to detail
  • Professional and customer-centric attitude
  • Confidentiality and total discretion is paramount to this role
  • General IT skills inc Excel, Word & PowerPoint
  • Previous HR experience/ Employment law knowledge (desirable)
  • Experience of working within a large and diverse organisation (desirable)
  • Knowledge of HR database systems (desirable)

***Please note that this role is a temporary, 6 month contract, position***

About Biffa:

Here at Biffa, we have a friendly, open, honest culture that`s based on mutual trust and respect. Safety is our number one priority and we look out for each other.

We`re very proud of what we do and are continually striving to be better. We listen to our employees and we care about what our employees think. At Biffa, we encourage our people to take responsibility. You`ll have a real opportunity to make a positive contribution to our business, our customers and to the communities in which we operate.

We`re committed to helping our people fulfil their potential. You`ll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business.

Required skills

  • Customer Service
  • Administration
  • good attention to detail

Reference: 34619927

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