HR Administrator - Luxury Retail Brand - London

Posted 2 September by Wiser Graduates

The HR Administrator will provide administrative support to the corporate HR team. The main responsibilities will include; payroll support, maintenance of benefit records, correspondence to employees and HR system management. This role will involve manipulating large volumes of people data and accurate reporting.

Our employees must demonstrate the ability to apply the core values of Pride, Passion and Performance to their position. They are expected to use the values to help the business reach its vision, in accordance with the strategy.

Employee Lifecycle

  • Creating, saving and sending out all offer letters and contracts to new starters using electronic system (Docusign). Tracking the return of this documentation and chasing as necessary
  • Acquiring references for new starters and investigating any issues regarding this
  • Scanning and saving new starter forms, P45's etc and chasing employees for any late or inaccurate information
  • Creating and sending through electronic welcome pack to all new starters
  • Drafting and sending correspondence to employees such as changes to employment, passed probation letters and Winnipers, bonus and promotion letters
  • Manage the credit card and expenses process
  • Manage the on Demand (POD) set up for corporate employees
  • Requesting all necessary company property (e.g phone, laptop, business cards, company car). Arrange any returns and cancellations

Employee Data

  • Maintain all employee data accurately in the HR system (SAGE Snowdrop). Confidently use the HR system in conjunction with Excel
  • Adding reminders the HR system - probation periods, pension eligibility, reviews, payroll reminders, any other notable dates. Follow up system reminders with relevant emails
  • Support line managers in using the HR Portal, in order to maintain accurate absence records
  • Employee data reporting; benefit data, benchmarking data, basic reports for Finance
  • Communicate with the shared service centre (SSC) to ensure relevant data is reconciled
  • Ensure organisation chart and FTE report is up to date at all times

Payroll and Benefits

  • Assist the HR Advisor with monthly payroll submission; maintaining, pulling and manipulating data in order to ensure payroll accuracy. Answering basic payroll queries
  • Manage the staff order process; liaise with EDC and SSC regarding new accounts, approving orders, and ensuring deductions are made correctly through payroll
  • Benefit administration; managing and tracking memberships, keep communications up to date, processing invoices, reporting for Finance, answering employee queries
  • Manually calculating pro-rata holiday allowances as necessary


  • Any additional administrative tasks
  • Process all department invoices using Basware. Liaise with SSC to keep the Basware user list up to date
  • Typing up meeting minutes as necessary
  • Keep the HR Intranet up to date
  • Book temps for all departments within Head office
  • Provide cover for the Retail HR Assistant when they are out of the office

Required Competencies, Knowledge and Experience

  • Advanced Excel; V-Look ups, pivot tables, familiar with manipulating large amounts of data and confidently using formulas to check for data discrepancies
  • Highly competent in using systems, online portals, databases. Confident in training other employees how to use various systems
  • Ability to meet deadlines, prioritise and manage time effectively
  • Highly discreet
  • Uses initiative at all times
  • Solution focused
  • Ambassador of PANDORA Life values
  • Excellent written and spoken communication
  • Friendly and approachable

Required skills

  • Analytical
  • Human Resources
  • Pivot Tables
  • Solution Focused
  • Excel

Application question

Are you a confident user of Excel and using large amounts of data?

Reference: 33210640

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