Our client is urgently seeking an experienced Housing Support Officer to join their organisation on a temporary basis.
This is a full time position, 37.5 hours per week Monday - Sunday to include evening, weekend and bank holidays. Standard hours of work are 9am - 5pm and 1.30pm - 9.30pm across 5 days each week. The client will consider candidates who can only work Monday - Friday on one of the above shifts on a short term basis to assist with workload.
You will ideally possess a valid (within the last 3 years) enhanced DBS confirming that you are able to work with vulnerable adults. Alternatively, a risk assessment will be carried out and you will need pay for DBS disclosure.
Hourly pay rate is £11.00, parking is available on site and the site is accessible via public transport.
It is essential that candidates possess housing and/or youth work experience. Candidates with pure care work experience will not be considered. A candidate with key worker/ support experience would be ideal.
The purpose of this position is to provide housing related support and coordination to service users and customers to enable them to maintain their tenancies and to achieve their aspirations for independent living.
To effectively manage a caseload that provides constructive guidance to clients through dynamic support planning, oversee individual rent accounts that minimise the risk of arrears and loss of accommodation.
To deliver individual and group activities that provide opportunities and experiences where residents may learn and develop life skills in a safe, accepting environment. Assist service users to a position of being able to hold down full time employment and the ability to maintain their own tenancy ensuring that the highest standards of delivery are obtained towards the positive transformation in the lives of young people.
- To research and interview new referrals in line with the Allocation and Exclusion policies.
- Issuing welcome letters to new residents and ensuring the relevant documentation is completed for residents moving in and out.
- To manage individual rent accounts in line with department procedures.
- To work with individual residents on issues concerning their social, money management and employment skills and those personal matters that effect their ability to develop in body, mind and spirit.
- To conduct regular support plans with residents.
- To work as part of a team in creating a positive community atmosphere and ensuring behaviours are in line with the conditions of the Licence Agreement.
- To engage and lead residential and non-residential group activities offering residents opportunities for personal growth.
- Work with residents to achieve a positive move on, identifying resettlement options available.
- To challenge negative behaviours within your client group.
- To lead workshops around issues of personal development or social skills.
Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
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