MMP Consultancy are looking to recruit an excellent Neighbourhood Services Officer to work on a temporary contract based in London.
We are seeking an experienced individual, who is confident in dealing with tenancy management and anti-social behaviour. Working with a prestigious organisation, this role will be focused on providing an excellent customer service to current tenants, managing both the estates and street properties of a mixed tenure patch.
Managing a mixed tenure patch to deliver an excellent housing management service to all tenants
Responding to any enquiries and complaints raised by customers, including complaints around anti-social behaviour
Working closely with relevant departments and outside agencies to improve the neighbourhood
Excellent housing management experience, with knowledge of working with mixed tenure including supported and leasehold properties
Knowledge and experience of rent arrears and how to aid tenants to minimise these
Experience of working with anti-social behaviour including the correct channels of reporting this through to court level
Up to date knowledge of housing legislation and procedures, including a sound knowledge of the Welfare Reform act
Full UK Driving Licence and access to vehicle