Housing Management Officer

• Pay Rate: £14.72 PAYE
• Location: Manchester City Council
• Job Type: Full-time, Temporary (3 months)

Manchester City Council are looking for a Housing Management Officer to provide essential housing management services and high-quality accommodation to homeless households. This role is crucial in managing furnished tenancies and ensuring compliance with housing regulations and tenant agreements.

• Provide housing management services to homeless households, ensuring high-quality accommodation.
• Work cooperatively with tenants and their support workers on housing management matters.
• Manage the day-to-day administration of the furnished tenancies scheme.
• Monitor tenant compliance with occupancy agreements, house rules, and court orders, taking appropriate actions in response to breaches.
• Manage, monitor, and maximise collections for rent, utilities, and miscellaneous charges, maintaining accurate records and reporting as necessary.
• Oversee the processes of starting, operating, and ending tenancies, including the service and administration of Notices to Quit.
• Collaborate with occupants and support workers on support planning related to tenancy management.
• Monitor the quality and suitability of furniture, recommend improvements, and manage the cleaning, repair, replacement, and disposal of furniture.

• Valid UK Driving Licence and access to a vehicle.
• Knowledge of Housing Legislations.
• Valid Enhanced DBS on the update service.
• Strong administrative and management skills.
• Excellent communication and interpersonal skills, capable of working cooperatively with a diverse range of stakeholders.
• Proven ability to handle sensitive situations with diplomacy and tact.