Housing Benefit Liaison officer

Posted 17 April by Retinue Solutions

Job Title: Housing Benefits Liaison
Location: Haringey
Grade: £32,430-£34.794 pro rata
Scale: P01
Contract: 6 months Fixed Term Contract
Hours: 16 hours

Are you a customer focused and a strong mediator who can provide assistance and assurance to our residents and advise them on all types of housing benefits including council tax?

As a Housing Benefit Liaison you will manage a varied caseload, offering support and advise on all aspects of income maximisation, welfare benefit and financial capability. your main goal will be to maximise the Housing Benefit paid to tenants, both currently and examining and challenging the history of housing benefit assessments.

Experience in housing or a similar role is essential. As the post holder will be required to come on board and hit the ground running. You will have the ability to organise your own work and caseload to meet targets and a commitment to teamwork.

Please note this is a part time role however working days are flexible to cover the 16HR week.

It is important that you are a strong communicator and possess excellent verbal and written skills as a proportion of the role will involve report writing and relaying feedback back to the team.
We are passionate about providing exceptional services to our customers and are looking for people to join us who share that vision.

We fully endorse career development and have a great reputation for rewarding our staff. There are significant opportunities for learning and development and the opportunity to make a difference to how the business evolves in the coming years.

Please see the attached Role Profile for further information. For informal enquiries, please contact Sommer Currie at Retinue Solutions .

Please apply by attaching your CV and Supporting Statement. Your Statement should detail your suitability for the role. Please use the Person Specification to aid your Statement (in Role Profile - attached at the bottom of this advert).

Closing date: Sunday 5th May 2019 (at midnight)



Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer.
Retinue Solutions is acting as an Employment Business in relation to this vacancy.

Reference: 37781031

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