Salary: From: £20,407 - £24,941
Job Type: Full Time, 3 year Fixed Term Contract
Hours: 36.25 hours per week
Benefits: Competitive pension, 22 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
Closing date for applications: 20th April, 2018
About the role:
Could you unlock their customers’ independence and wellbeing?
Working alongside other committed colleagues, Housing and Wellbeing Officers are responsible for working with customers to encourage and maximise their independence within a supported setting, ensuring customers receive high quality and responsive services in a safe and secure environment, enabling them to sustain their accommodation and live independently. You will assist their customers to identify their strengths, development needs and risks to jointly develop a plan to build on or address these.
This role has a specific aim of resettlement and move on, partnerships will be made landlords from different sections, local authorities and move on services to increase move on at Pomona Gardens and Meadow Lodge in Trafford
To be successful in this position you must be qualified to minimum level 2 in English and Maths and have well-developed IT and keyboard skills. A customer focused individual, you must have experience of delivering a high standard of customer service, preferably in a housing management environment. You will need to have experience of administration and recording procedures, with an in depth understanding of confidentiality, as well as experience and understanding of safeguarding.
You must hold a relevant professional qualification (such as Institute of Customer Service qualification) or be willing to study towards this. Experience of using a strength based approach to assist customers to achieve their goals is desirable as is experience of working in Housing Management.
You may have experience of the following: Social Housing, Community Development, Vulnerable People, Supported Housing, Service Delivery, Housing Management, Supported Living, Sheltered Housing, Support Manager, Housing Assistant etc.
About the company:
Our client is not your average housing association. They are a forward-thinking, profit-for-purpose business that works hard to improve the lives of residents in their 19,000 homes across the North West and Yorkshire.
Their work doesn’t stop at their customers’ front door. The surplus they make is invested back into the business to fund building new homes and to provide a full range of support services for some of the most vulnerable members of society including the homeless, young parents, older people and those with mental health needs.
They are extremely proud of their dedicated, passionate and friendly colleagues who live their values and work hard to make a difference every day. Working for them you will be part of something special and in return, they offer a competitive package with a range of enhanced benefits, and learning and development opportunities to help you achieve and exceed your potential.
Please note that this position requires an enhanced DBS check
This vacancy is being advertised by EasyWeb Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.