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Housekeeping Team Leader

Posted 2 March by Maloy & Flynn Recruitment Ltd Easy Apply Ended

Position: Housekeeping Team Leader

Salary: DOE

Location: Leicester

To assist the Housekeeping Manager with planning, organizing and developing the Housekeeping operation, assuring the highest degree of cleaning and customer care is delivered at all times.

Main duties:

  • Supervise the day to day activities of the Housekeeping Department to include a quality driven cleansing regime of all offices, concourses, seating areas, washroom / toilets, executive suites, changing rooms, external areas and associated car parks. Deliver a pristine cleaning service.

  • Assist with planning, organising and supervising team members to ensure the highest degree of customer satisfaction.

  • Promote the maintenance of a safe environment

  • Responsible for the efficient and effective operation of the Housekeeping department in the absence of the Housekeeping Manager, ensuring high level standards of cleanliness is maintained.

Key tasks:

  • Ensure the Housekeeping Operation is adequately staffed according to the business requirements.

  • Ensure a high degree of cleanliness is maintained.

  • In the absence of the Housekeeping Manager; Oversee purchasing, ordering and quality monitoring procedures are complied with and stock levels and wastage are kept to a minimum.

  • Deliver instruction, information and training to Housekeeping Operatives ensuring safety in the workplace is effectively maintained.

  • Liaise with the Housekeeping Manager to ensure the department operates within budgetary tolerances.

  • Liaise with the HS Manager to promote a health and safety environment; ensure specific procedures, safe systems of work and policies are strictly adhered to.

  • Liaise with the Housekeeping Manager to ensure substances comply with Coshh legislative requirements.

  • Remove from service any defective apparatus and report the issue to the Housekeeping and Operation Managers.

  • Ensure a high standard of personal hygiene, cleanliness and presentation is maintained by Housekeeping staff.

  • Comply with Health, Safety and Welfare legislative requirements.

  • Undertake any other duties requested by the Housekeeping Manager.

  • Advise the Housekeeping Manager of any abnormalities which may arise within the department.


  • Polite and Respectful with a clean and tidy appearance.

  • Operate to a high degree of safety.

  • Understand the value of Customer care.

  • Maintain a professional caring attitude at all times.

  • Demonstrates honesty, integrity, reliability and the ability to ensure confidentiality at all time

  • Works within a team environment, co-operates with others, considers the needs of others and helps others to achieve objectives.

  • Ability to work autonomously on own initiative, pro-active in managing one’s own time, building an understanding of the internal and external environment in order to deliver work in a highly effective and professional manner.

  • Resilient with the ability to maintain professionalism and a calm demeanor at all times.

  • Friendly, well organized with the ability to multi-task and perform well under pressure.

· Full clean driving license.

  • Ability to meet stringent deadlines..

  • Observe high standards of cleanliness in the Workplace.

  • Possess strong time management skills and have a flexible approach to work.

Reference: 34354231

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