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Housekeeping Supervisor

Posted 2 November by Goldteam Recruitment Ltd Ended

Our client is looking for Housekeeping Supervisor to work in a 5* hotel based on Heathrow area.

Housekeeping Supervisor will be responsible for maintain guestrooms, working areas and the hotel premises in general in a clean and orderly manner. Also coordinating daily housekeeping operations and maintaining the housekeeping operating standards.

Duties:

  • Supervise Room Attendants

  • Organises and facilitates the room making process.

  • Daily allocation of rooms and deep cleaning tasks to team members.

  • Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.

  • Checks the occupied and departure rooms, giving special attention to guest needs.

  • Ensures that the entire operation is performed as per the laid down standards.

  • To organise immediately the guest needs under intimation to EHK/Executive.

  • Manage guest requests, including VIP amenities and communicating them to the relevant team members

  • Routine inspection of guest bedrooms to ensure they meet standards.

  • Aware of all room categories and amenities.

  • Achieve positive outcomes from guest queries in a timely and efficient manner

  • Carry out lost and found procedures.

  • Report maintenance issues to Maintenance/Engineering Department.

  • Assist Housekeeping Manager with training requirements.

  • Represent the needs of the team to others in the hotel.

  • Comply with hotel security, fire regulations and all health and safety legislation.

  • Assist other departments wherever necessary and maintain good working relationships.

Skills/Experience/Traits Required:

Minimum of 1 year experience as a Housekeeper Supervisor

Strong management skills, with the ability to lead and motivate others to deliver results, delegate work and explain things to others

Excellent verbal and written communication skills, with the ability to communicate at all levels

The ability to remain calm and professional at all times, especially during busy periods

Strong attention to detail and a sense of pride in maintaining high standards

Required skills

  • cleaning supervisor
  • housekepeeing supervisor

Reference: 33699087

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