*To provide a courteous and efficient housekeeping service for holidaymakers and owners
*To arrange and supervise the servicing our of holiday properties and to liaise with cleaners and owners alike on all matters relating to the managed service.
*To contribute to the delivery of the property management service & property retention plans through the retail strategy
Job Duties & Responsibilities:
*Assist with the sales of the 'Property Management Service' function to new & existing owners
*To source & interview new cleaners as required for all properties covered under the managed service contract
*To inform caretakers of their duties by telephone/email and in some cases, organise last minute cover for late bookings.
*To arrange cover for those cleaners on holiday.
*To undertake regular, 4 weekly checks of all properties to ensure they are presented to the highest possible standards and to make note of any shortfalls to address within the office
*To complete all health & safety checks within each property as per company guidelines
*To complete a report if necessary to highlight areas of concerns in order to record the matter.
*To make a copy of the report and give to the caretaker.
*To discuss any shortfalls with the caretaker and to arrange a review at a future date.
*To ensure all linen is recorded for each property, clearly marked and signed out to the allocated caretaker.
*To report to the maintenance department any necessary works required, i.e. carpet cleaning, window cleaning, gardening, rubbish collection etc. and log the same on the printed reports.
*To liaise with owners should they have any concerns about our housekeeping service.
*To liaise with owners when you feel that works are required or items are needed to present the property to our required standard.
*Ensure owner and property retention is maximised
*Ensure owner queries are resolved efficiently and effectively
*Assisting the sales reception team in making bookings
This is a great opportunity for someone living in and around the Windermere area, with a housekeeping/hotel/hospitality background.
The successful candidate will be rewarded with a generous hourly rate and a permanent full time contract working for this reputable travel company.
Please follow the instructions to apply attaching your CV for any questions, please call Gemma on or email
- housekeeping supervisor
- lake district
- hotel roles
- hospitality roles
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