Hotel Systems Configurator

Posted 11 October by Carnival

An exciting opportunity has arisen for a highly capable System Configurator - Hotelto join the Technology department at Carnival UK.

We have big plans for the future and our industry is ripe for innovation. With new ships on the horizon, our business is growing rapidly. As we embrace new technology, we have the need to protect our organisation and customers from threats and risk. Be part of the journey and help shape and embed processes & procedures!

The Role

You will be a key member of the Venue Management, Point of Sale (POS) and Dining Product team. As a Subject Matter Experts (SME) in the area of system design and configuration, this role is responsible for establishing the configuration based on the needs of the business users, and then carry out the system configuration. As part of quality assurance of the design and configuration, you will support end to end testing and validation.

The role will be responsible for supporting the design and configuration of the various system platforms, including Agilysys (POS), XDine (Venue Management) and Galley Management (QSR). The design and configuration must ensure that guest and end user experience is optimised and in line with brand expectations.

About you

You will have demonstrable experience working with data and system configuration. You will be part of a product team, that is supporting Hotel systems. Experience and knowledge of Hotel systems (Bar, Dining Operations or Entertainment) is of benefit. In this role you will be spending a lot of time working independently. Key is to be motivated when working with data even when tasks are highly repetitive and being able to easily establish patterns and opportunities with the configurations. You will be required to have strong excel experience with the ability to work and manipulate large sets of data.

Being part of a product team, it is important that you can reflect on how your approach & behaviour impacts others and that you can learn from experience and feedback and take action to continuously learn and improve.

Ideally you will have experience implementing a POS dining solution and experience of managing system configuration in multiple platforms.

This role is levelled at CK10.

To view the full job description please follow the apply link.

About Us

Carnival UK is the operating company for P&O Cruises & Cunard. We provide world class cruise holidays and take enormous pride in our service excellence, creating unforgettable holiday happiness. We're looking for talented colleagues who will share our commitment to this purpose and to our global Culture Essentials Speak Up, Respect and Protect, Improve, Communicate, Listen & Learn and Empower.

Working with us means you'll be part of a tight-knit but truly diverse global team of passionate people. You'll be supported to drive your development, from formal learning to the life lessons of worldwide travel. We believe in inclusion and the power of diversity, so you'll be encouraged to bring your unique perspectives and experiences, and help us understand what you need to do your best work.

We work flexibly and will support you to find a healthy balance of remote working and time in our fantastic office collaborating, taking part in events and developing the social connections that make working with us so rewarding.

About the Team

As part of our Shared Service function, our Technology teams enable us to take our guests all over the world on our ships as well as supporting our colleagues at Carnival House and other locations globally. This encompasses everything from the design and build of new ships, to guests booking their holidays through our websites and contact centre, to ensuring that on-board applications and underlying infrastructure enable a fantastic guest experience and everything in between. Our teams manage all the tools and technologies that our shore side teams need to operate effectively and they collaborate regularly with colleagues in our North American and European sister brands across the Corporation. Technology draws on a diverse mix of skills across Architecture, Strategy & Digital, Infrastructure & Operations, Information Security, Compliance & Risk, Portfolio Management, Planning and Governance.

Join us on our journey - apply now.

Reference: 44332445

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