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Hotel Receptionist

Posted 11 January by Travail Employment Group Featured Ended

Hotel Receptionist

Split shifts over 7 days a week

Temporary, on-going

Aberystwyth

THE ROLE

  • Dealing with bookings by phone, e-mail, or face-to-face
  • Completing procedures when guests arrive and vacate
  • Allocating rooms and keys
  • Preparing bills and taking payments
  • Dealing with special requests from guests
  • Answering questions regarding the local area
  • Promoting any hotel offers
  • Dealing with any complaints
  • Be able to work shifts within business demands including days/evenings, weekends and public holidays
  • Your duties may also included showing guests to their rooms and helping out in the restaurant during busy periods

THE CANDIDATE

If you enjoy meeting and greeting, this could be a great opportunity for you;

  • Be able to make guests feel welcome during their stay
  • Manage rooms and bookings
  • Deal with requests that guests make during their stay
  • You will need to be friendly and professional at all times
  • Be able to manage several requests at a time whilst remaining calm, even when under pressure.
  • You would be required to use a telephone switchboard and a computerized reservation system.
  • Previous experience would be advantageous but not essential
  • The ability to communicate in Welsh is desirable but not essential

THE COMPANY

A family run hotel, located in Aberystwyth

THE PACKAGE

  • NMW/NLW
  • Split shifts including weekends and Bank Holidays
  • 25-30 hours per week
  • Located in Aberystwyth
  • February start

For further information or to apply, please contact Natasha Rich

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.

Disclaimer

Travail Employment Group is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days you have not been successful on this occasion and unless otherwise advised, Travail will keep your details on file and contact you with future relevant opportunities.

Reference: 34204149

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