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Hotel Reception - Front Of House MANAGER

Hotel Reception - Front Of House MANAGER

Posted 15 August by Focus Resourcing
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Hotel Reception - Front Of House MANAGER

Location: Village location near Woburn Sands/ Milton Keynes

Hours: Full time- any 5 days of 7

Salary: £20,000 - £22,000

We are recruiting for a beautiful independent hotel located near Woburn Sands/ Milton Keynes attracting visitors from far and wide as well as a great local following.

We are currently looking for a confident and experienced Reception Manager to join our clients friendly team. This challenging role within a growing business could be a great step for anyone with passion for customer service, management looking to progress their hospitality career.

Current Experience / Skills Required:

  • Existing Reception Manager OR experienced Deputy/Supervisor currently at large hotel looking for first Head of Department role
  • Easily connects with others and inspires positive working relationships across the business
  • Genuine with a passion for exceeding guest expectations
  • Efficiently managing revenue and cost control
  • Have an active role in departmental standards to ensure all training activity effectively delivered and recorded
  • Leading reception team to ensure each team member feels engaged
  • Flexible work pattern including evenings and weekends
  • Duty Manager shifts
  • Only applicants with previous hotel reception experience will be considered.

General Reception Duties to include:

  • Meeting and Greeting Guest
  • Answering the telephone
  • Dealing with Guest and Customer queries
  • Booking in Guests
  • Always offering the highest of standards
  • Working in a diverse, fast-paced environment
  • The role is 40 hours per week, over 5 days including weekends. Typical shifts are 7:00 am-3:00 pm or 3:00 pm-11:00 pm.

Our ideal candidate:

  • Must be well-presented
  • Have exceptional organisational skills
  • Use of initiative and have the ability and personality to build rapport with all guests
  • Previous experience is desirable but great attitude and passion for hotels is a must.
  • Ideally you must be a car driver due to location, public transport links are limited

Reference: 35883909

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