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Hospitality Manager

Hospitality Manager

Posted 16 March by Morgan Turner Recruitment Ltd Easy Apply Ended

Our client, a long established business, requires a lively, ambitious and enthusiastic Hospitality Manager for one of their busy and successful branches.

The ideal candidate would be from either a leisure, hospitality, resorts or licensing background. As part of the Senior Management Team, you will need to be front of house focused, be customer orientated, have exceptional and extremely strong communication, man-management and inter-personal skills. Excellent customer service experience is needed as well as the confidence to deal with difficult situations in a pressurised environment. Experience with compliance and health and safety would be an advantage.

Responsibilities:

·Running of day to day activities

·Take responsibility for the results and successes of the store

·Managing staff rotas

·Deal with customer complaints

·Ensure new marketing updates and POS are implemented

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Our client, a long established business, requires a lively, ambitious and enthusiastic Hospitality Manager for one of their busy and successful branches.

The ideal candidate would be from either a leisure, hospitality, resorts or licensing background. As part of the Senior Management Team, you will need to be front of house focused, be customer orientated, have exceptional and extremely strong communication, man-management and inter-personal skills. Excellent customer service experience is needed as well as the confidence to deal with difficult situations in a pressurised environment. Experience with compliance and health and safety would be an advantage.

Responsibilities:

·Running of day to day activities

·Take responsibility for the results and successes of the store

·Managing staff rotas

·Deal with customer complaints

·Ensure new marketing updates and POS are implemented

·Recruit, train, coach and develop staff to ensure optimal performance

·Delivering exceptional service

You will be responsible for maximising profit and growing the business, team recruitment & selection, managing and compiling staff rota’s and must be confident to interact with customers . As well as running the front of house operations, you will be managing and motivating the team members together with assisting the sales and marketing team in delivering creative and innovative promotions. You will need to ensure appropriate delivery through the team of standards or service and cleanliness and be fully accountable for performance and success. Full induction and training will be given.

This is a fantastic opportunity to join a dynamic and expanding company which promotes internal progression and development. In return, they offer an excellent salary and benefits.

Required skills

  • Customer Service
  • Management
  • Marketing
  • Sales

Reference: 34706144

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