Homeless and Prevention Officer

Posted 7 March by Aatom Recruitment

Umbrella rate: £15.00 an hour

Working on behalf of a Local Authority, Aatom Recruitment has an excellent opportunity for an experienced Homeless and Prevention Officer on a 2 month contract with a possibility of an extension. They would like someone who has the experience and knowledge in the following:

Purpose of the role -

To provide a frontline service to applicants who are homeless or threatened with homelessness in line with the Housing Act 1996 part VII and Homelessness Act 2002. To give housing advice and assistance in order to prevent homelessness

Duties and Responsibilities -

  • To assess the housing circumstances of customers
  • To identify any accommodation rights and provide the most appropriate advice
  • To look at all housing solutions and advise the customer appropriately
  • To prevent homelessness by taking a pro-active approach to identifying the causes of homelessness and making enquiries to prevent homelessness at the earliest possible opportunity
  • To negotiate with private landlords, relatives and other excluders, both face to face and on the telephone; to prevent the loss of accommodation or to delay loss of accommodation until such time as a planned move can be achieved
  • To assist individuals with finding alternative accommodation where all options to remain have been exhausted
  • To advise customers on the availability of accommodation elsewhere which may meet their needs; for example in areas of low housing demand and high housing supply
  • To refer and/or signpost customers to other agencies who can support them in keeping their existing accommodation. This includes referral to mediation services and specialist advice agencies e.g. debt advisers
  • To work closely with other statutory and voluntary agencies in accordance with any Council protocols or safe guarding requirements
  • To work closely with statutory and voluntary agencies representing people leaving institutions to seek to prevent homelessness at the point of discharge
  • To liaise with mortgage providers and the Courts to halt possession proceedings where appropriate
  • To liaise with the Job Centre, DWP and Housing Benefits
  • To liaise with the private sector team in cases of alleged harassment, illegal eviction and poor property conditions
  • To refer customers to supported housing schemes and low cost home ownership where the client meets the criteria
  • To refer cases for a full homeless assessment where homelessness cannot be prevented
  • To provide statutory advice and assistance to applicants found to be intentionally homeless or not to be in priority need
  • To refer cases to safeguarding and/or other services as necessary
  • To carry out a homeless assessment where required
  • To refer customers for temporary accommodation where necessary
  • To provide general advice to persons not eligible for housing assistance

Knowledge, Skills, Qualifications and Experience -

  • Experienced Homeless and Prevention Officer
  • Experienced Homeless Officer with awareness of the HRA
  • 3 GCSE's, Grades A-C, or equivalent including English and Mathematics
  • Ability to communicate effectively, (verbally and in writing) with those who have widely varying communication skills
  • Ability to work as part of a team, and with staff at all levels
  • Ability to plan and organise own workload to meet deadlines
  • Operation of computerised and manual information systems including internet based systems
  • Ability to use own initiative and work with minimum supervision
  • Ability to interview applicants, investigate individual circumstances and write appropriate reports
  • Ability to make sound, non-judgmental decisions with the best information available
  • Ability to work calmly and accurately under pressure
  • Ability to keep factual case notes and maintain accurate statistics
  • Ability to write clear and concise letters
  • Excellent interpersonal communication skills and the ability to build effective professional relationships, within and outside of the organisation
  • Excellent Knowledge of Homelessness legislation and code of guidance
  • Excellent knowledge of Landlord and Tenant law
  • Knowledge of social housing law
  • Knowledge of homeless prevention tools and housing options
  • Knowledge/understanding of current housing issues
  • An understanding of welfare benefits
  • Knowledge of the Homelessness Reduction Act
  • Minimum of one years experience of providing advice on housing related issues
  • Experience of face to face interviewing of applicants

Required skills

  • Accommodation
  • Benefits
  • Council
  • Debt
  • Housing
  • HRA
  • Officer
  • Public Sector
  • Safeguarding
  • Social
  • Tax
  • Welfare
  • Landlords
  • Assessments
  • Homeless
  • Cases
  • Prevention Officer

Application questions

Have you worked in a previous position for the Local Authority? If yes! Please apply!?
Do you have excellent communication skills?
Do you excellent organisational skills?
Are you immediately available?
Are you happy in doing a 2 month contract role with a possibility of an extension?

Reference: 34629174

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