We are looking for a Holidays Operation Assistant to clean and prepare our stunning holiday cottages on the Roseland. This is a permanent, part-time, salaried position with annualised hours.

Salary: £12.25 per hour

Contract: Permanent

Working hours: 520 hours per year, for an average of 10 hours per week.

The changeover/working days will fall Monday to Saturday, so flexibility is essential due to popular short breaks and late bookings. We have a particular need for help on Fridays & Mondays. Flexible hours can be discussed at interview. The start time would typically be 9.30 – 10 am and the changeover time will vary from 4 to 6 hours depending on the size of the cottage. Rotas are issued in advance, and we will try to accommodate other commitments.

Interview date: 22nd April 2025

Potential start date: ASAP

Internally you will be known as 'Holidays Operation Assistant'

As the cottages are remote you will require your own transport as public transport is limited.

To find out more about this vacancy call Damianon or email .uk

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

You’ll be working at the heart of the stunning Roseland peninsula at our holiday cottages near Porthscatho, Veryan and Gorran. Our holiday cottages are popular all year round. Our visitors love taking in the network of footpaths, creeks, cliffs, woodland, and open countryside or relaxing on the beautiful beaches at Towan or Pendower and Hemmick.

You’ll join our team providing help with extra changeovers and holiday cover. You’ll get to work across all holiday cottages in the area so having a sense of adventure is ideal. It might be stunning sea views one day and a beautiful countryside location the next.

To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.

On change-over days, you’ll make sure that everything is clean and prepared for our guests to arrive. This will include making sure the cottage is thoroughly cleaned, well presented, and welcoming for guests. We’d also like you to keep an eye out and report any repairs or odd jobs that need doing along with replacing any broken items from the store supplies. You’ll need to be able to manage your own time and organise a diary for all the bookings. No experience needed as we will give you full training on induction and you’ll be very much part of a wider team.

Full Personal Protective Equipment(PPE) is provided for all teams and additional extensive measures in place to protect staff.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for.

· Helpful & Friendly

· Well organised

· Customer focused with a positive attitude.

· Enthusiastic with a willingness to learn.

· A team player, but also can work on your own initiative.

· Able to use basic IT skills for emails

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.