Admin/ Customer Service

Posted 14 November by Juice Recruitment Ltd
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Juice Recruitment is delighted to offer this exciting new opportunity working within a busy organisation based in Avonmouth, which is seeking an experienced administrator for their vibrant, friendly and energetic team.

We are looking for a switched on, self-motivated and experienced individual to provide customers with an excellent service; meeting their expectations and requirements whilst building great rapport and displaying professionalism at all times.

The role primarily involves receiving and processing hire/sales enquiries, managing a busy hire desk in line with the customers’ requirements as well as administration tasks, such as inputting contracts, creating invoices and filing.

Key Duties:

  • Promoting equipment and services available to customers, maximising the opportunities
  • Creating and raising Invoices
  • Raising orders with suppliers.
  • Coordinate schedules operators and delivery drivers.
  • Building effective and lasting customer relationships
  • Developing brand awareness and repeat business.
  • Resolving queries and discrepancies in a timely manner.
  • Take ownership of specific responsibilities to meet business needs when required.
  • Understand and adhere to all company policies and procedures, to promote a safe working environment.

Skills Required:

  • Outstanding customer service skills, comfortable with communicating via telephone, face to face and email.
  • Possess excellent administration and organisational skills.
  • Ability to adapt and work within a fast moving reative environment.
  • Experienced and competent with Microsoft Office programmes - Word, Excel etc.
  • Full UK Driving Licence with own transport methods.
  • Previous experience within a hire desk, call centre or construction industry would be desirable but is not essential.
  • Basic IT skills are essential.

Working hours are Monday to Friday 8am to 5:30pm.

This is a temporary to permanent position with an immediate start.

If this sounds like the ideal role for you, please apply today to be considered for the opportunity.

Reference: 36153909

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