Hire Desk Controller
Hire Desk Controller
Up to £28k, plus bonus, 25 days holiday, pension
My client is a leading global supplier of non-mechanical access equipment for the building and construction industry. They want to appoint an experienced Hire Desk Controllerwho has knowledge of building, construction, access equipment, scaffolding, rental or tool hire sectors.
The Hire Desk Controller will process sales orders from initial enquiry to dispatch. You will support the overall business unit, carrying out designated tasks to complement the department and aiming for achieving budgets and other targets set .
Your background will be in building, construction, access equipment, scaffolding, rental or tool hire sectors and you will be very customer focused. You will be enthusiastic, reactive, proactive and driven.
Respond to all incoming telephone calls in a positive and enthusiastic manner, converting enquiries to orders where possible and processing.
The role of Hire Desk Controller will work closely with customers and transport/operations/dispatch departments to deliver outstanding service.
Engage with yard personnel to understand scaffolding and access equipment stock profile, availability and forthcoming transport capability and movements.
Provide/request assistance when imminent tasks cannot be satisfactorily completed, achieving balanced workloads across the overall business unit .
Develop your technical knowledge of scaffolding and access equipment products, allowing you to embrace existing and new product developments in the market.
Proactively approach existing, lapsed or potential clients, promoting the company's products and services and broadening the customer base.
Embrace and contribute to your Personal Development Plan , encompassing sales and product training, aiming to improve your future potential and performance capability.
If you are an experienced Hire Desk Controller with a background in building, construction, access equipment, scaffolding, rental or tool hire sectors building and you are looking for an exciting new opportunity to join my prestigious client please apply quoting reference VR/05134.
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