Hire Controller - Walsall Wood

Job overview

A Hire Controller is required to join one of the UK's leading hire equipment organisation. We form part of Ashtead Group which is a FTSE 100 and can offer you excellent training opportunities with great scope for progression, supporting you throughout your career.

Roles and responsibilities

  • The role will be primarily working on the hire desk where you will be striving to exceed customer expectations. You will be responsible for promoting a range of ancillary services and benefits to customer.

  • Working with the Sales Team to maximise the sales opportunity whilst ensuring that all hire contract administration is accurate and completed in a timely manner.

  • You will be required to build effective customer relationships and resolve customer issues promptly and satisfactorily.

  • You will also adhere to and promote compliance with current H&S legislation and Company specific health, safety and environmental policies and procedures.

    Skills required

    To be considered for this role, we’re looking for someone who -

  • Qualified or willing to undertake an NVQ qualification Level 2 in Customer Services

  • You will be customer focused and possess excellent administration and organisation skills

  • Excellent telephone and face to face communication skills

  • Working knowledge of Microsoft would be desirable

  • Previous experience in the hire or construction industry would be advantageous but not essential.


    In return, we can offer a competitive salary, generous holiday allowance, life assurance and inclusion into the Company pension scheme.

Required skills

  • Administrative
  • Customer Service
  • Microsoft Office
  • Telephone Manner

Reference: 34624824

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