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Helpdesk Technical Support Analyst

Posted 9 March by Sheridan Ward Recruitment Services Ended

Helpdesk/Technical Support

Uxbridge

Monday - Friday 9am - 5.30pm

£20,000 - £25,000 DOE

GREAT COMPANY BENEFITS

A well-established company situated in Uxbridge are looking for a Helpdesk/Technical Support Advisor to join their busy expanding team. Have you worked within a busy technical helpdesk? Have you provided 1st line support to customers? Have you worked onsite dealing with hands on technical issues? Do you have a good eye for detail? Are you confident in being accountable for your workload? This could be the role for you! APPLY NOW!!!!

Duties include:

  • Providing support on a busy helpdesk which includes both over the phone and in some cases on-site support with a customer
  • Providing support on technical queries on various products
  • Ensure solutions are provided to a customer within a certain time frames
  • Installing and configuring machine to customers specification
  • Providing internal support within the office working closely with colleague to fix any issues.

***ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED***

Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.

Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.

Required skills

  • Customer Service
  • 1st Line Support

Reference: 34649397

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