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Helpdesk Operator

Posted 6 March by Connect Recruitment Consultants Ltd. Ended
  • Help Desk Operator
  • £20,000 p/a
  • Burnham
  • Temp to Perm, IMMEDIATE start
  • VAC-10860

The Help Desk Operator will be responsible for taking and logging calls, managing the input of data and generally assisting the Management team.

Duties to include:

  • Distributing work to be carried out, monitoring SLA's on the system and closing jobs once complete
  • Printing out and distributing worksheets, updating data on their return
  • Liaising with other departments and service providers to insure jobs are completed on time
  • Assisting with producing reports, typing up procedures, minutes and other documentation
  • Keeping financial records, invoice payments etc.

Key Skills:

  • Good time management
  • Conversant in Excel, Word and Powerpoint
  • Able to work on own initiative
  • Numerate
  • Good level of spoken and written English

Reference: 34617980

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