Helpdesk Administrator

Posted 18 March by Hays Specialist Recruitment Limited
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Helpdesk Administrator

Your new company

A national engineering company based in Uddingston urgently require a helpdesk administrator to join their organisation on a temporary basis

Hours of work for this role are 8.30-4.30 Monday to Thursday and 8.30-3.30 Friday.

Your new role

You will be handling incoming calls to book in engineers so you must be comfortable with high volume telephone work and have an excellent telephone manner.

You will be logging jobs on a Computer Aided Facilities Management system (CAFM) - previous experience using this is highly desirable but training will be offered.

You will be dispatching engineers to jobs and liaising with engineers and sub-contractors as well as local sites to provide update on the status of the job

What you'll need to succeed

  • Excellent telephone manner
  • A keen eye for detail
  • Experience with in-house packages, ideally a CAFM system
  • Ability to work in a fast paced environment



What you'll get in return

You will have the opportunity to work for a successful organisation coupled with a competitive rate of pay.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Reference: 37536249

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