Helpdesk Administrator

Posted 13 September by Headstart Employment Ltd
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Helpdesk Administrator

Milton Keynes

12 Month FTC (Maternity Cover)

£18,500 per annum

Within this role you will provide a complete customer support function for incoming customer enquiries. You will log, allocate and close calls, and where applicable assist customers with user and technical problems. You will liaise with engineers to enable the optimum field service provision, and deal with workshop repairs and returns in accordance with company guidelines.

The successful applicant will have good professional knowledge of Service IT, Customer Web Applications, Excel and an excellent telephone manner.

Headstart Employment is an Equal Opportunity Employer

Required skills

  • Customer Support
  • Helpdesk
  • Web Applications

Reference: 36106597

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