Helpdesk Administrator

Posted 8 March by Reed
Are you available to start a temporary role immediately?

Do you have a strong background in a telephone based customer service role? Excellent administration and organisation skills?

Then this role may just be the one for you.

We currently require a Helpdesk Administrator to start in a role immediately due to a busy period.

There is however a chance this role could be made permanent for the right candidate.
Hours of work are Monday to Friday 8am-5pm

Your duties will include –
• First point of contact for all customer queries maintain high levels of customer service.
• Producing schedules for engineers.
• Producing customer correspondence.
• Updating company database
• Making sure all jobs are up to date and chasing where appropriate.
• Updating client details
• All additional queries.

The ideal candidate will have –

Strong customer service background and / or helpdesk experience
Excellent attention to detail is a must.
Good all round administration skills and a good knowledge of systems

Benefits include:
Immediate start
Onsite parking
Holiday pay

If this role sounds interesting and suitable to you then please apply online and/or send your cv to

Reed Specialist Recruitment Limited is an employment agency and employment business

Application questions

Can you start straight away?
Do you have helpdesk or recent customer service experience?

Reference: 34638016

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