Do you have a strong background in a telephone based customer service role? Excellent administration and organisation skills?
Then this role may just be the one for you.
We currently require a Helpdesk Administrator to start in a role immediately due to a busy period.
There is however a chance this role could be made permanent for the right candidate.
Hours of work are Monday to Friday 8am-5pm
Your duties will include –
• First point of contact for all customer queries maintain high levels of customer service.
• Producing schedules for engineers.
• Producing customer correspondence.
• Updating company database
• Making sure all jobs are up to date and chasing where appropriate.
• Updating client details
• All additional queries.
The ideal candidate will have –
Strong customer service background and / or helpdesk experience
Excellent attention to detail is a must.
Good all round administration skills and a good knowledge of systems
If this role sounds interesting and suitable to you then please apply online and/or send your cv to firstname.lastname@example.org
Reed Specialist Recruitment Limited is an employment agency and employment business