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Helpdesk Administrator

Posted 8 March by REED Featured Ended
Are you available to start a temporary role immediately?

Do you have a strong background in a telephone based customer service role? Excellent administration and organisation skills?

Then this role may just be the one for you.

We currently require a Helpdesk Administrator to start in a role immediately due to a busy period.

There is however a chance this role could be made permanent for the right candidate.
Hours of work are Monday to Friday 8am-5pm

Your duties will include –
• First point of contact for all customer queries maintain high levels of customer service.
• Producing schedules for engineers.
• Producing customer correspondence.
• Updating company database
• Making sure all jobs are up to date and chasing where appropriate.
• Updating client details
• All additional queries.

The ideal candidate will have –

Strong customer service background and / or helpdesk experience
Excellent attention to detail is a must.
Good all round administration skills and a good knowledge of systems

Benefits include:
Immediate start
Onsite parking
Pension
Holiday pay

If this role sounds interesting and suitable to you then please apply online and/or send your cv to laura.vevers@reedglobal.com

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34638009

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