Helpdesk Administrator

Helpdesk Administrator, 6 month, Glasgow, £10.34 per hour

IMMEDIATE START

Your new company

A largely successful Construction company now requires a Helpdesk Administrator to join their organisation on a 6 month basis due to company expansion and increased demand.

The hours of work for this role will be Monday-Friday 8.00-16.30

Your new role

You will be handling incoming calls to book in engineers so you must be comfortable with high volume telephone work and have an excellent telephone manner.

You will be logging jobs on a Computer Aided Facilities Management system (CAFM) - previous experience using this is highly desirable but training will be offered.

You will be dispatching engineers to jobs and liaising with engineers and sub-contractors as well as local sites to provide update on the status of the job. Ideally, you will come from a Construction/Facilities Management background and be comfortable in this environment.

You will be updating the company records and database and so must have an eye for detail. This role also requires you to raise purchase orders so a familiarity with this would be advantageous.


What you'll need to succeed


A Construction/Facilities Management background
Excellent telephone manner
An eye for detail
Experience with in-house packages, ideally a CAFM system
Ability to work in a fast paced environment

What you'll get in return

You will have the opportunity to work for a successful organisation coupled with a competitive rate of pay.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Required skills

  • Helpdesk Administrator

Reference: 34415151

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