Our Property Management Centres are located nationwide. They could be in a thriving City Centre, modern business parks or scenic coastal offices. They offer the invaluable service of providing first class customer service to our tenants and landlords. In fact, this is something we`ve won consecutive awards for... want to run your own?
Countrywide Plc have a national reach; our Property Management Centres cater for over 60 of our well respected and local brands. Because we`re the market leader we can offer you career progression (and your own tailored career path), endless training, excellent company benefits and perks and an amazing company culture.
As Head of Property Management, you`ll be running your own Property Management Centre. Your enthusiasm and genuine passion for what you do will be instrumental in pushing your management and leadership skills to the max. You will inspire your team leaders and property managers to be the best that they can be.
You will already have people management experience, so you`ll know the importance of valuing and trusting everything that your team leaders do. Have faith that they will do a fantastic job; just like you do.
You`ll stay well connected with local branches, suppliers and lettings support centres; because your relationship building skills are first class. This means you`ll have eyes and ears everywhere; because you`ve gained trust from colleagues, clients and stakeholders alike due to your confidential, ethical and professional approach.
You`ll need to be strong and confident, leading by example, with an authoritative nature. Because you`re so immersed in Property Management and customer service, it will be second nature to motivate your staff and analyse/boost morale when needed.
You`ll act like a fountain of knowledge to the rest of your team - you`ll have an in depth and intricate knowledge of housing legislation and regulations; backed up by years of experience.
You`ll need to understand and interpret the business planning process, financial and risk management, organisation values and structure and the range of services available to customers; as well as organisational performance management systems and how the roles and responsibilities contribute to the achievement of the overall business objectives. So your logical and analytical thought processes will really come into their own.
By now, you will have mastered the art of spinning multiple plates, and if something urgent pops up and throws you off track - but this won`t phase you; you`ll grab it and run with it! In turn, you`ll be able to identify when others aren`t managing their time effectively, implementing 1-2-1s and conducting performance reviews for each Property Manager and Team Leader.
People management and performance reviews really are your forte, and you`ll have a good knowledge of HR Processes and have honed great interview skills. You realise the importance of developing and creating an excellent team around you.
In a nutshell, the successful candidate will:
- Ideally have at least 5 years experience within the property industry
- Have managed people and teams successfully
- Have a proven track record in delivering great customer service
- Dynamic team player and motivational manager
- Resilient and positive attitude
- Full driving licence
For the opportunity to drive your own Property Management Centre to success, joining the UK`s largest property services group, excellent career prospects and the chance to be part of something big - apply today.
£32,000 OTE, with award winning company perks.