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Head of IT - Retail

Posted 8 March by Uniting Ambition Easy Apply Ended


Circa £85K - £95K + Car Allowance + Benefits

Experienced commercial Head of IT now required for a leading £1.5bn turnover Retail and Distribution business. Due to continued growth and acquisition our client now requires an experienced technology leader to join them on this exciting time to further shape their business. This would suit someone on the ascent looking for their next step.

Reporting to the Group CIO you will be responsible for the Retail division from a technology perspective. Managing a team of up to 10 reports (across Service Management, Infrastructure, ERP Support and Business Analysis/Project Management). You will also have matrix management responsibility of up to 30 to ensure delivery of a number of key localised and group wide transformation programmes. You must have worked within a Retail environment is essential (Retail – Bricks & Mortar/Travel/Online any exposure to logistics is helpful)


  • Man-management of up to 10 technical individuals and management of third party resource and matrix management of IT shared service resources
  • Management of IT budgets circa £5m Capex and £2m Opex
  • IT Governance:
  • IT Strategy & Planning
  • Change Implementation Planning and Management. Ensures a framework for the effective definition and management of the process for deploying and integrating new technology capabilities in a way that engages key stakeholders
  • IT Organisation Design and Implementation
  • Information Security: Responsible for ensuring the appropriate selection, design, justification, implementation and operation of processes to maintain the security, confidentiality, integrity, availability, accountability and compliance of systems with legislation & regulation
  • Service Level Management
  • 3rd party contract Management:

Key commercial experience:

  • Strong stakeholder management skills at all levels – working and leading technical teams as well as managing Senior Business stakeholder’s expectations (MD’s – Retail Directors etc) up to Board level
  • Ability to deal with and cut through ambiguous requirements -driving through change
  • 3 years senior IT leadership experience in similar size, fast paced organisation (as Head of IT or as a direct report of Head of IT looking for that next step with a similar size team responsibility)
  • Experience of delivery in an ERP based environment
  • 3rd party vendor management
  • Solid leadership skills, able to communicate ideas to technical staff, business users and the Board with equal clarity. You will be able to demonstrate whereby you have presented to a Board of Directors whilst also being able to drive a very technical team
  • Ability to be able to switch from leadership/strategy to hands on when required (programme/project management and service focus)
  • Experience of delivering business change components of predominantly IT based projects

This is a fantastic opportunity to join a business as they embark on a new phase of growth whereby the successful Head of IT will be instrumental in shaping how the technology team operates from both system and culture perspective

Apply now!!


Circa £85K - £95K + Car Allowance + Benefits

Reference: 34642419

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