Head of Engineering

Posted 5 days ago by Norrie Johnston Recruitment

Our client is a highly successful and growing company providing energy management services across the UK.
They are currently seeking to appoint a Head of Engineering to take overall responsibility for operations and delivery across the company.

Salary: Competitive Base Salary + bonus + car allowance + benefits

Location: UK - Flexible

The Role
The successful candidate will have a key role in the strategic development and direction of the company and will participate in the decision-making process for new initiatives, projects and procedures.

Specifically, the accountabilities and responsibilities of the role will include:

  • Leading, motivating and managing the delivery teams across the company with a view to promoting best practice, driving continuous improvement and enhancing employee satisfaction
  • Ensuring the highest standards of delivery and fulfilment in the field in accordance with agreed KPIs and SLAs
  • Ensuring that the customer is at the heart of all field service activity with the objective of achieving the highest levels of customer satisfaction
  • Ensuring compliance with statutory and company agreed Health and Safety standards across all sites
  • Carrying divisional P&L responsibility with the objective of providing the optimal balance between maximising profit and maintaining excellent customer service levels
  • Developing strategies to ensure that field operations can support divisional growth and development

The Person
The successful candidate will need to:

  • Have a professional engineering qualification
  • Have demonstrable experience of managing field-based engineering teams
  • Provide clear and effective leadership to drive and motivate the highest levels of personal performance across field service personnel
  • Be IT literate and have demonstrable change management experience
  • Be highly commercial with a clear ability to manage the balance between service excellence and profitability
  • Demonstrable prior experience of managing effectively stakeholders and external suppliers
  • Be degree educated.

Required skills

  • Engineering
  • Field Operations
  • Field Service
  • Management Skills
  • Stakeholder Management

Application questions

Do you have a professional engineering qualification and a good degree?
Have you demonstrable experience of managing field-based engineering teams?
Effective leadership to drive/motivate the highest levels of personal performance across field teams?
Have excellent IT literacy and demonstrable change management experience?
Strong commercial outlook/ clear ability to manage balance between service excellence& profitability?

Reference: 40420742

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