Head of Compliance & Operations - Financial Services UK Home-based

Posted 1 week ago by Cathedral Appointments Ltd

The purpose of the Head of Compliance Operations role is to support the Group Director in the following key areas:

  • Oversight and supervision of T&C delivery by the Regional Development Directors;
  • Ensuring T&C framework supports the business in meeting regulatory expectations and achieving the highest possible standards
  • Setting, implementation and review of advice standards to be followed by planners in the advisory businesses
  • Monitoring of business written by the planners
  • Ensuring any shortfalls in standards across area of responsibility are addressed in a timely manner

Duties and key result areas:

The Head of Compliance Operations is responsible for:-

  • Ensuring the T&C schemes used are fit for purpose and are kept up-to-date
  • Overseeing the delivery of the T&C scheme by the RDDs
  • Ensuring appropriate plans are created, implemented and validated in relation to planners and shortfalls in standards of advice, service and other relevant activities
  • Providing the RDDs with relevant training and support to ensure they remain competent supervisors and develop to meet the needs of the business
  • Providing the GCD with periodic reports on T&C and Business Quality Assurance activity with an emphasis on key areas of risk
  • Assisting the GCD in the development and maintenance of the compliance monitoring plan
  • Liaise with the Risk and Audit Manager to ensure any risks relating to TCC and business quality are recorded in the departmental risk register
  • Liaising with the Risk and Audit Manager to ensure control measures for which the HOCO is responsible are working effectively
  • Liaising with the Head of Policy to ensure relevant regulatory and legislative changes are incorporate into advice standards, processes and documentation
  • Liaising with the Head of Policy in respect of complaints and breaches with a view to identifying and agreeing root causes and ensuring appropriate action with a view to reducing/eliminating risk of repetition
  • Promoting the Company’s core values both within the team and with key internal and external stakeholders
  • Leading by example in terms of demonstrating a desire for excellent, learning and continued improvement
  • Conduct effective 1:1s and appraisals with staff on a periodic basis ensuring
  • Liaise with HR Head of Learning and Development to ensure staff learning and development opportunities/requirements are addressed in an efficient and effective manner
  • Work with the GCD and peers in maintaining effective working relationships with key internal stakeholders thus ensuring the compliance function is at the heart of the business
  • Chair the Business Standards and Advice Committee
  • Represent compliance on the Investment Committee

Knowledge and Qualifications

  • Minimum qualified to Level 4 in a RDR qualification Diploma in Regulated Financial Planning
  • Relevant T&C qualification - JO7 (Supervision in a Regulated Environment
  • Strong knowledge of the UK regulatory framework and the FCA Handbook
  • 5 yrs or more in a financial services environment
  • 3 yrs of more in a T&C management/leadership role
  • Compliance auditing and monitoring experience in an IFA/financial planning environment

Ability to work under minimal supervision with a strong technical and analytical skills. As this role has the option to be home-based with cross function into a number of UK hubs. You could be based anywhere in the UK. UK travel will be part of the remit.

Required skills

  • UK market

Reference: 33545757

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